About this role
Salary: £30,000 - 30,000 per year
Requirements: Practical experience with Microsoft Azure and Entra IDAbility to understand and support business processes through technologyAbility to develop and curate support and guidanceExcellent verbal and written communication skills, able to communicate with a wide range of people Responsibilities: Support and monitor digital workplace technologies, including endpoint devices, Microsoft 365, Azure services, SaaS platforms, and cloud-hosted applicationsSupport Microsoft Intune for device compliance, configuration, security baselines, and application deploymentSupport security operations by monitoring, investigating, and reporting anomalies related to identities, devices, and accessAct as First Contact Resolution and escalation for complex technical issues raised by colleagues or service desk engineersEnsure all incidents, service requests, and changes are accurately logged and managed via JIRA Service Management Technologies: AzureCloudSupportJIRAMicrosoft 365Microsoft IntuneSecurityOffice 365 More:
We are Certitude, and we are growing our IT Team. We offer a permanent full-time Systems Analyst role based in Balham, working 37.5 hours per week with a salary of £30,000 per annum. We provide a stimulating work environment with opportunities to learn and develop, along with 25 days annual leave plus bank holidays, enrolment into a pension scheme, 24-hour Employee Assistance, paid Enhanced DBS, eye care vouchers, and salary sacrifice schemes including travel to work loan, cycle to work scheme, gym membership, and tech purchase. We are passionate about supporting people to live the life they desire and are committed to equal opportunities, welcoming applications from all sections of the community.
last updated 31 week of 2026