About this role
Salary: £60,000 - 90,000 per year
Requirements: Strong hands-on experience with Blue YonderProven expertise supporting Planogram Generator (PG) environmentsAdvanced troubleshooting and technical problem-solving skillsStrong analytical and data investigation capabilitiesExperience supporting merchandising, retail planning, space planning, or category management systemsAbility to independently diagnose and resolve complex platform issuesStrong communication and stakeholder management skillsExperience working within fast-paced operational environmentsDesirable: Retail Space Planning or Space, Range & Display (SRD) experienceDesirable: Technical support or application support backgroundDesirable: Experience supporting large-scale transformation programmesDesirable: Exposure to planogram and merchandising technologiesDesirable: Experience working within large enterprise retail environments Responsibilities: Act as the subject matter expert for Blue Yonder, Planogram Generator, and associated SRD systemsProvide technical leadership and guidance across merchandising and space planning platformsEnsure system stability, performance, and operational effectivenessInvestigate and resolve complex platform, build, capacity, and system performance issuesDiagnose technical defects and identify root causes within the Blue Yonder environmentManage and prioritise system action logs and support queuesDeliver timely solutions to minimise operational disruptionProvide specialist expertise to support a major transformation programmeWork closely with project and operational teams to ensure continuity of serviceSupport testing, system enhancements, process improvements, and deployment activitiesContribute to continuous improvement initiatives across the SRD technology landscapePartner with operational and transformation teams to ensure business requirements are supportedCommunicate technical issues and resolutions clearly to both technical and non-technical stakeholdersSupport prioritisation activities and workload management across multiple workstreams Technologies: Support More:
We are a leading UK retail organisation undergoing a significant business transformation programme. This is a 9-month initial contract based in London with a hybrid working model of 3 days onsite per week, starting ASAP. You will join a collaborative and established SRD function, take ownership of critical merchandising and planning systems, and make an immediate impact in a high-profile contract role while our internal SMEs focus on transformation work.
last updated 31 week of 2026