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1st Line IT Support Analyst @ Frontpoint Partners Ltd

Shelton Street 71-75, Canary WharfOnsiteFull-time
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About this role

Salary: £22,000 - 26,000 per year

Requirements: We need someone who can work as the initial contact for incidents and requestsWe need strong prioritisation skills to respond quickly and professionally to customer needsWe require availability to work on-site 5 days per weekWe require flexibility to work shift patterns within an 8am to 6pm service window Responsibilities: We support a wide range of IT services as part of a busy IT support teamWe act as the first point of contact for all incidents and requestsWe prioritise and manage incoming issues efficientlyWe respond to customer needs quickly and professionally Technologies: Support More:

We are recruiting for a 1st Line SDA role within a busy IT support team supporting a wide range of IT services. The role is based on-site five days per week and operates on shift patterns within an 8am to 6pm service window.

last updated 31 week of 2026

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