About this role
Salary: £30,000 - 30,000 per year
Requirements: 3+ years experience in IT support or infrastructureStrong troubleshooting skillsExcellent communication and interpersonal skills, with the confidence to speak with customers, answer questions, and explain information clearly and professionallyStrong Microsoft 365 and Azure knowledgeNetworking experience, including VPNs, VLANs, switches, and firewallsFull UK driving licence is essentialExperience with Hyper-V, VMware, or MSP/IT support environments would be advantageous Responsibilities: Provide Level 3 IT support onsite and remotelyAssist onsite network technicians with secondary fixing as requiredConfigure, install, and support onsite infrastructure including firewalls, network switches, Wi-Fi links, servers, VOIP/SIP/PBX, CCTV, PCs, broadband, and printersSupport Microsoft 365 and Windows environmentsTroubleshoot hardware, software, and network issuesWork with Hyper-V, VMware, and server environmentsVisit client sites for installations and support Technologies: AzureHardwareHyper-VSupportMicrosoft 365NetworkSecurityVMwareWindowsOffice 365Cloud More:
We are Protec Services, a growing IT and Security company based in Louth. We offer a full-time, permanent, fully office-based role with a starting salary from £30,000+ DOE, a company van during work hours, pension scheme, ongoing training and certification opportunities, a supportive team environment, exposure to a wide range of technologies and environments, and 28 days holiday including bank holidays plus up to 2 additional paid days over the Christmas shutdown period. The role is Monday to Friday, approximately 42 hours per week between 8am and 6pm, and involves daily attendance at our office and travel to client sites when needed.
last updated 31 week of 2026