About this role
Salary: £35,000 - 40,000 per year
Requirements: Minimum 3 years of commercial IT support or Cloud Engineering experience.Experience working with Microsoft 365 and cloud technologies.Strong knowledge of Microsoft 365, SharePoint, Conditional Access, Mobile Device Management (MDM), Windows environments, networking fundamentals, router configuration, and firewall administration.Experience troubleshooting hardware and infrastructure issues.Ability to work independently and manage our own workload.Strong communication and customer relationship skills.Full UK driving licence and willingness to travel occasionally to client sites.Previous experience working within a Managed Service Provider (MSP) is desirable.Microsoft or networking certifications are desirable.Experience with scripting or automation is desirable.A proactive mindset with a passion for learning new technologies is desirable. Responsibilities: Support and maintain Microsoft cloud environments, networking, and security solutions.Manage and improve cloud infrastructure, security, and monitoring.Create scripts and automate cloud deployments and reporting, particularly within SharePoint.Configure, maintain, and update firewalls, routers, and network security.Act as the technical escalation point for firewall and cloud networking queries.Work alongside support engineers to deliver outstanding service and continuous improvement.Build strong, trusted relationships with clients and become their go-to technical contact.Work with third-party suppliers to deliver high-quality solutions.Manage equipment ordering, provisioning, and deployment.Keep up to date with emerging technologies, new product releases, and industry best practice. Technologies: CloudFirewallHardwareSupportMicrosoft 365MobileNetworkSecuritySharePointWindowsOffice 365DevOps More:
We are a growing technology business based in South West London, offering an office-based role for 40 hours per week. We provide a salary of £35,000 to £40,000 per annum depending on experience, genuine career progression, ongoing training and professional development, and a supportive team where our ideas and technical expertise are valued. We also offer a flexible benefits package, including the option to exchange salary for benefits such as childcare vouchers and medical cover. The role includes occasional travel to client sites, a rotating schedule for early starts and Saturday emergency support for key clients, and the opportunity to play a key role in shaping technical solutions for a diverse client base.
last updated 31 week of 2026