About this role
Job summary Assistant Directorate Manager - Medicine & Urgent, Emergency Care
1 x 37.5 hours
1 x 33 hours
permanent position s
We are currently looking for a highly organised, motivated, and efficient individual to join our dynamic Directorate within Medicine and Urgent Care. The post holder will provide support to the Deputy Directorate Manager in the operational delivery and performance management of the Medicine and A&E administrative services ensuring key targets are maintained and sustained.
As part of the role, the post holder will be required to work as part of the management team to ensure sound administrative processes are in place in order to support the clinical teams to achieve operational objectives in an efficient and effective way.
The position will oversee the day-to-day management of administration staff including appraisal and objective setting, recruitment and retention therefore experience in these areas is essential. It is important that the post holder can communicate effectively and develop and maintain positive working relationships with managerial, non-clinical and clinical staff and all partner agencies across the Division and Trust.
Main duties of the job
The post holder will provide operational, administrative and business management support to the Medicine and Urgent and Emergency Care (M&UEC) Directorate, with a particular focus on the safe, effective and timely delivery of urgent care services. Working closely with the Deputy Directorate Managers, clinical and nursing leaders and corporate teams, the post holder will coordinate day-to-day operational activity, workforce processes, performance information, governance actions and service improvement. The role will contribute directly to patient flow, quality, access, and productivity across M&UEC Directorate and associated pathways. The post holder will deputise for the Deputy Directorate Manager within agreed limits when required.
As part of this role, you will be required to support the manager and staff to review, develop and implement processes and systems. Excellent written and communication skills together with the ability to prioritise work and meet deadlines are essential combined with line management responsibilities. The post holder will need to be calm, patient and possess an excellent customer service manner.
About us
Tameside and Glossop Integrated Care NHS Foundation Trust serves a community of 250,000 people across Tameside & Glossop. We provide a range of services both within the hospital and across our community for both adults and children.Our vision is to improve health outcomes for our population and influence wider determinants of health through collaboration with our health & care partners.
We have a clear set of values & behaviours which we expect all of our staff to demonstrate:
Compassion Accountability Respect Excellence We believe that the best organisations are those that reflect the communities they serve. We are therefore seeking to improve the diversity of our workforce to make it truly representative of our local population.
We actively encourage applications irrespective of race, age, disability, sex, gender reassignment, gender identity or expression, sexual orientation, religion or belief, marriage & civil partnership, or pregnancy or maternity. Recognising those communities that are underrepresented within our workforce, we would particularly welcome applications from Black, Asian & minority ethnic candidates, LGBTQ+& Disabled people.
Benefits include; flexible working, 27-33 days annual leave plus bank holidays, sick pay, NHS Pension Scheme, free eye tests and health checks, gym discount, free bicycle loan scheme, salary sacrifice car scheme, support with stress, bereavement, relationships, finance, and much more.
Job description Job responsibilities
The job description gives an overview of the main tasks and responsibilities of the role, and the person specification focusses on the qualifications, skills, experience and knowledge required. These documents are attached on the page and can be downloaded.
The person specification below is not the full person specification but outlines the criteria against which your application form will be assessed.
Important Notice on Visa Sponsorship Eligibility
Please note that whilst the trust does offer sponsorship this role isunfortunately not eligible for visa sponsorship under the UK Skilled Worker visa route. This is due to the position not meeting the minimum salary threshold of £47,100 per annum or the requiredskill levelset by UK Visas and Immigration.
We appreciate your interest in this opportunity and encourage applications from candidates who already have theright to work in the UK.
Person Specification
Qualifications Essential
Educated to A level or equivalent relevant knowledge and experience. Evidence of continuing professional development relevant to operational or business management.
Desirable
Management, leadership, project management or service improvement qualification. Further training in NHS management, data analysis, finance or human resources.
Knowledge & Experience Essential
Experience of working in an operational, administrative or business management role within the NHS or a similarly complex organisation. Experience of supervising or line managing staff, including appraisal, attendance, performance and development. Experience of monitoring performance, analysing data and producing clear reports, action plans or presentations. Knowledge of urgent and emergency care operational pressures, patient flow and relevant performance standards.
Desirable
Experience within an Emergency Department, Urgent Treatment Centre, Same Day Emergency Care or acute medicine setting. Experience of complaints, incident, risk or governance processes. Experience of budget monitoring, establishment control, procurement or temporary staffing processes. Experience of project management or supporting service redesign and improvement.
Skills & Abilities Essential
Excellent planning and organisational skills, with the ability to prioritise competing demands and meet deadlines with limited supervision. Ability to interpret and present complex operational, workforce, quality and financial information accurately. Strong written, verbal and interpersonal communication skills, including the ability to handle sensitive or challenging situations professionally. Strong written, verbal and interpersonal communication skills, including the ability to handle sensitive or challenging situations professionally.
Desirable
Competence in NHS systems such as electronic patient records, PAS, business intelligence, e-rostering and incident reporting systems. Ability to apply structured improvement or project tools and produce project documentation. Understanding of NHS finance, workforce planning, information governance and data quality. Ability to chair meetings and deliver presentations to multidisciplinary groups.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Tameside and Glossop Integrated Care NHS Foundation Trust
Address Tameside Hospital
Fountain Street
Ashton under Lyne
OL6 9RW
United Kingdom
Employer's website https://www.tamesidehospital.nhs.uk/ (Opens in a new tab)