About this role
Job summary
The post holder will assist in the delivery of spiritual, religious, and pastoral care to patients, their families and staff within the hospital at Wrightington, Wigan and Leigh Teaching NHS Foundation Trust (WWL NHS FT). The post holder will be required to work flexibly and supportively alongside chaplaincy colleagues to advise, enable and ensure that the needs of the hospital are addressed.
Please note that this vacancy may close early if a sufficient number of applications are received. We encourage interested candidates to apply promptly to avoid disappointment.
Please Note: This role is PENDING AFC SALARY BANDING APPROVAL; therefore, salary cannot be fully confirmed until the Banding is approved.
THIS ROLE IS NOT ELIGIBLE FOR SPONSORSHIP.
Main duties of the job
To provide, as part of the chaplaincy and spiritual care team, the pastoral, spiritual and religious needs of patients, visitors, carers and staff of WWL NHS FT respecting their diversity and the equality of the individual.
To uphold and act in accordance with Trust policies, NHS chaplaincy guidance and UKBHC code of conduct.
Follow protocols and procedures for the recording of relevant information on the assessment of spiritual needs and the delivery of spiritual care in the patient information systems.Awareness of their role within the team.
About us
Wrightington, Wigan and Leigh Teaching Hospitals NHS Foundation Trust is proud to provide high-quality acute hospital and community services to the people of the Wigan Borough and surrounding areas. At WWL, our staff are central to everything we do -- we believe that happy staff make for happy patients, and this ethos underpins our culture and our success.
We have a strong, recognised track record in staff engagement and in living our values:
People at the Heart
Listen and Involve
Kind and Respectful
ONE Team
We are committed to placing patients at the heart of every decision and delivering safe, effective care that protects dignity and enhances experience. We seek to recruit people who share our values, our passion for high-quality care, and our belief in working together as One Team.
At WWL, we recognise the strength that comes from a rich and diverse workforce. We welcome applications from all sections of society and are dedicated to creating an inclusive environment where everyone can thrive.
Job description Job responsibilities
To provide, as part of the chaplaincy and spiritual care team, the pastoral, spiritual and religious needs of patients, visitors, carers and staff of WWL NHS FT respecting their diversity and the equality of the individual.
To uphold and act in accordance with Trust policies, NHS chaplaincy guidance and UKBHC code of conduct.
Follow protocols and procedures for the recording of relevant information on the assessment of spiritual needs and the delivery of spiritual care in the patient information systems.
Awareness of their role within the team.
Communications and Key Working Relationships
Follow chaplaincy policies and provide relevant faith-based perspectives which support the delivery of spiritual, religious and pastoral care strategies, policies, protocols, procedures and work plans
Observe national healthcare chaplains Codes of Conduct (cscsc) and other professional codes of conduct, policies and guidelines relating to chaplaincy services
To maintain a professional, calm, empathic, sensitive and respectful approach when working in stressful and emotional situations within a busy environment
To provide support staff, patients and visitors as required in times of crisis, loss, or bereavement as part of the staff wellbeing and support offering
Provide support for staff and schedule time for staff as service users. Assessing and respond to staff pastoral and spiritual needs (individual or collective)
To support the chaplaincy manager and deputy manager when dealing with complex issues as they might arise within the chaplaincy and spiritual care team
To share in general visiting on the wards and departments to provide pastoral, spiritual and religious care to patients, relatives and staff of all faiths, beliefs and none
Maintain concentration and a calm consistent approach in the delivery of pastoral care despite unpredictable and unexpected work patterns or demands
To always respect and maintain service user confidentiality, only recording essential data within Trust systems subject to consent and within legal and Trust frameworks for Information Governance
Be responsible for patient record keeping and monitoring spiritual, religious and associated with care given to patients by the healthcare chaplaincy and spiritual care team using the appropriate systems subject to consent and within information governance regulations
Conduct contract funerals/baby funerals. Liaising with the relevant Funeral Directors and community leaders as required to facilitate faith-based burials
To work sensitively and collaboratively with the patients own Priest/Minister/Faith Leader to meet the holistic pastoral needs of their parishioners
To support, mentor and supervise chaplaincy volunteers, pastoral faith students and honorary chaplains
Fluent and effective communicator in speech and writing
Communicating with patients and their families/carers in complex and often sensitive situations
Demonstratable communication skills to communicate with individuals in a variety of complex encounters
Friendly and professional approach to working with colleagues, the capability to work independently and collaboratively
Participate in a range of cases supporting the manager to deliver effective pastoral and spiritual care
Participate in reflective practice which supports professional development and contributes to the delivery of spiritual, religious, and pastoral care
Active in the maintenance of the post holders own spiritual needs
Actively maintain and contribute to personal and departmental objectives including own appraisal, essential training, and continuing professional development (CPD)
To assist in preparing and conducting services of public worship, to facilitate private prayer as appropriate and to administer religious rites/sacraments appropriate to the persons faith group or belief and those of no belief.
To participate in the provision of a 14hr a day chaplaincy on call cover, on a rota basis.
To support the chaplaincy and spiritual care team and volunteers in the performance of their duties, fostering productive and positive working relationships.
To build and maintain effective relationships with clinical teams, wards and departments assigned by the Chaplaincy Manager.
Participate in projects and operational groups as directed by the Chaplaincy & Spiritual Care Manager. Work Circumstances & on call
Full time 12 hrs
Ability to travel independently across Trust sites in accordance with organisation policies and service need.
Ability to attend an urgent on-call referral
Standard Duties & Responsibilities
The Trust operates a No Smoking Policy.
As a chaplain you are to have an enhanced DBS to work with vulnerable adults and vulnerable children.
All Wrightington Wigan and Leigh NHS Foundation Trust staff employed within Clinical Environments and have contact with children, vulnerable adults; service users and their families must familiarise themselves, be aware of their responsibilities and adhere to Local Safeguarding Childrens Board, Local Safeguarding Adult Board and WWL Procedures for Safeguarding and Protecting Children which are available on the Trust Policy Library.
In accordance with Part 7 of the Immigration Act 2016, employees who are required to interact regularly with the public, both face to face, and by telephone, are required to be able to speak English to an appropriate standard relevant to their role, i.e. with confidence and accuracy, using correct sentence structures and vocabulary, and without hesitation.
Compliance with the General Data Protection Regulations 2016, Data Protection Act 2018 and Information Governance Principles the postholder is not entitled to use for their own benefit or gain, or to divulge to any persons, firm or other organisation whatsoever, any confidential information belonging to the Trust or relating to the Trusts affairs or dealings which may come to their knowledge during employment.
Compliance with the Health & Social Care Act 2008 Code of Practice on the Prevention and Control of Infections and related guidance the post holder is required to fulfil a proactive role towards the reduction and management of healthcare related infection in all their actions. This entails compliance with Trust Infection Prevention and Control policy and related Standard Operating Procedure (SOPs); along with risk assessment of all situations as staff have a statutory duty of care for their own personal safety and that of others who may be affected by their acts or omissions. Staff must be fully compliant with Trust Infection prevention and Control eLearning policy.
All applicants to any post within the Trust are required to declare any involvement either directly or indirectly with any firm, company, relevant person or organisation which has any interest with the Trust, the services provided by the Trust or any element of patient care. Failure to do so may result in an employment application being rejected, or if it is discovered after appointment the omission of such information could lead to dismissal. This includes any form of private practice relating to medical care.
Compliance with Trust Policies and Procedures including the Code of Conduct.
Responsibility for all records (including patient health, financial, personal and administrative) that they gather or use as part of their work within the trust. The records may be paper, electronic, microfiche, audio or videotapes, x-ray images.
Any other duties appropriate to the grade. The range of duties and responsibilities outlined above are indicative only and are intended to give a broad flavour of the range and type of duties that will be allocated. They are subject to modification in the light of changing service demands and the development requirements of the postholder.
Person Specification
Qualifications Essential
Faith/religious education to at least diploma level and or learning relevant to healthcare chaplaincy that includes study in any of the following fields: counselling, pastoral care, psychology, psychotherapy, religious studies or theology. Ordained within their faith community Endorsement to practice as a healthcare chaplain by a recognised/established sponsoring faith community or belief group. Experience of healthcare chaplaincy within a hospital environment. A minimum of 2 years. Show a commitment to learning with demonstrable outcomes of learning relevant to healthcare chaplaincy.
Desirable
Counselling or a teaching qualification Registered with CPCPC Evidence of continued professional development relevant to healthcare chaplaincy to CPCPC standards. Meet the licencing requirements of the Diocesan Archbishop or relevant faith leader
Experience, Knowledge and Skills Essential
Experience in providing pastoral care Knowledge of major faith communities and belief groups in relation to the healthcare context. Able to recognise, respect and support the spiritual, religious and pastoral needs of people from diverse cultures and communities and to appreciate other beliefs and practice Engagement with audit, service evaluation or research. Supervision of volunteers within the Chaplaincy and Spiritual Care team. Reflect critically on the experience of self and others and find meaning through exploration of spiritual issues encountered in sickness, mental health, dying, death and bereavement. Able to maintain concentration and provide pastoral support in unpredictable and emotionally difficult situations including unexpected death or trauma
Desirable
Respond appropriately to complex spiritual and pastoral needs which arise within the organization. Knowledge or experience of working within the NHS
Communication and skills Essential
The ability to communicate with patients and staff in an empathetic manner Ability to maintain a professional, calm, empathic, sensitive and respectful approach when working in stressful and emotional situations within a busy environment Self-motivated with a positive attitude and able to work under supervision Good level of competence in administration, computer skills and time management, including keeping to deadlines and the ability to work flexibly Evidence of good written, verbal, interpersonal and communication skills including accuracy of reporting A knowledge of equality, inclusion & diversity issues surrounding faith and religion. Show respect and work with or support people of all faiths or beliefs and none without discrimination To work to NHS standards in confidentiality
Desirable
A knowledge of all faith groups & faith traditions
Additional Essential
Flexibility to the needs of the service Must be able to travel independently across WWL NHS FT services as well as off site to attend meetings, engagement or funerals. Ability to work on call and be part of a rota Emotional and spiritual resilience Able to represent professionally as an ambassador of the trust.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Wrightington Wigan & Leigh Teaching Hospitals NHS Foundation Trust
Address Royal Albert Edward Infirmary
Wigan Lane
Wigan
WN1 2NN
United Kingdom
Employer's website http://www.wwl.nhs.uk/ (Opens in a new tab)