About this role
Job summary
We are seeking a skilled and dedicated Property Services Technician to deliver a high-standard, efficient maintenance service across our hospice buildings and retail units. In this role, you will ensure a safe, secure, and welcoming environment for our patients, staff, and visitors at all times.
A primary focus of this position will be maintaining the aesthetic quality of our sites, with a strong emphasis on high-quality internal and external decoration.
Main duties of the job
Key Responsibilities
Property Maintenance: Carry out routine, preventative, and reactive maintenance tasks safely and efficiently.
Painting & Decorating: Execute high-quality internal and external decorating projects to keep our environments uplifting and well-maintained.
Safety & Security: Ensure compliance with health and safety regulations, maintaining secure premises across all sites.
About You
Skilled Tradesperson: Experience in property maintenance, with specific expertise in painting, decorating, and minor repairs is preferred but not essential.
Compassionate & Professional: Strong communication skills and a respectful approach suitable for a healthcare and charity environment.
Mobile: A full driving licence is essential to travel between the hospice and our retail units.
About us
St Elizabeth Hospice is an independent charity & hospice, which improves life for people in the East Suffolk, Great Yarmouth & Waveney areas living with a progressive or life limiting illness.
Established in 1989, the hospice has built a reputation for delivering high level care to patients & the community it serves. Last year the charity supported over 4,000 patients & their families. The hospices work is centred on the individual's needs & they provide specialist support wherever it is needed; whether that is in the home, another setting in the community, in hospital or in the hospice itself. Support is provided to patients & their families via the Inpatient Unit, the Community Care Unit including outpatients clinics, home visits from the community nursing, medical or therapy team, the OneCall 24/7 telephone helpline & bereavement support.
St Elizabeth Hospice is committed to safeguarding & protecting the adults & young people that we work with & has a zero-tolerance approach to abuse, neglect & discrimination of any person. As such, all posts are subject to a rigorous safer recruitment process, including the disclosure of criminal records and vetting checks. We have a range of robust safeguarding policies in place which promote safeguarding across the hospice and staff are expected to undertake regular, mandatory safeguarding training to equip them with the knowledge & skills to identify & respond to potential risks.
Job description Job responsibilities
Job summary:
To provide a 7 day week, including evenings and weekend, high standard and efficient maintenance service for the Hospice, ensuring the safety and security of the buildings, retail units, patients, staff and visitors at all times. Emphasis on internal and external decoration.
Safeguarding responsibilities:
To demonstrate a commitment to keeping adults and young people safe
To report any disclosure made to you to the appropriate person
To report any safeguarding concerns in the workplace to the appropriate person
To maintain an awareness of the hospices policies in relation to safeguarding
Key responsibilities:
To be responsible for undertaking the general internal and external maintenance of all hospice premises and grounds including the hospices retail portfolio.
To be responsible for undertaking the internal and external decoration of all hospice premises.
To carry out portable appliance testing as necessary throughout the hospice premises, ensuring detailed records are kept.
Various porter duties may be required, included but not limited to hospital runs and furniture collections.
To ensure sufficient supplies of all medical gases are kept in stock, carrying out daily usage checks and changing cylinders when necessary.
Work with the Property Services Manager in ordering and/or collecting supplies as and when necessary.
Adhering to the site planned preventive maintenance schedule working with the Property Services Manager to ensure it is up to date and that all hospice premises are compliant.
Participate in security checks and also the unlocking of the Hospice building on a daily basis.
Flexible working will be required working ad hoc weekends and evenings as necessary to complete project works or emergencies reactive works.
To assist in office or premises moves and setups including shop refreshing, remodelling, new fit-outs and openings when required.
To be a key player in project works at retail outlets and the hospice.
To assist in the moving of furniture to set up for events at the hospice.
Ensure that all hospice vehicles are clean and maintained to a high standard
To participate in the out-of-hours maintenance on call rota for hospice premises.
To work with and organise corporate volunteer groups.
To carry out any other duties reasonably requested by Line Manager
Assisting the Property Services Manager in updating the site asset register when assets need removing or adding.
To be responsible for the work planning for property services volunteers.
Ensure all works carried out, are in a safe way following and adhering to all risk assessments in place.
Oversee the work of contractors when on site, ensuring they have completed a health and safety induction.
Demonstrates a strong commitment to personal health and safety and promotes a consistent, hospicewide health and safety culture
To set up meeting rooms as and when required.
Responsible for security including unlocking and locking the whole hospice at the start of duty and prior to going off duty and setting relevant intruder alarms if required.
Carrying out porting duties as and when required, for example hospitals runs, blood collections and controlled drug collections.
Responsibilities for all staff:
Act as a positive ambassador for St Elizabeth Hospice
Where the postholder is a member of a professional body, comply to the professional standards set by that body. Ensure registration is current and practice continuous professional development.
Because of the special nature of the hospice and its work, the postholder may on occasion be asked to undertake other duties to help maintain our high standards of care and engagement.
This job description is not necessarily exhaustive and may be subject to review by the line manager in conjunction with the postholder.
Person Specification
Specific Skills Essential
Excellent interpersonal, communication and social skills Ability to prioritise and organise day-to-day workload Pro-active and systematic approach to problem solving. Basic IT Skills
Personal Qualities Essential
Able to work without supervision. Able to work in own and with wider teams effectively and cooperatively Ability to work under pressure. Flexible approach to working hours. Attention to detail Full clean driving licence
Qualifications Essential
Educated to GCSE level or equivalent, alternatively have proven work experience with transferable skills
Desirable
Relevant NVQ qualification (such as maintenance or Building trades) or equivalent. NVQ in mechanical or electrical engineering
Experience Essential
Practical and hands-on experience of internal and external decoration Practical and hands-on experience of general maintenance tasks such as plumbing, carpentry, gardening and other maintenance relating to buildings.
Desirable
Knowledge of working in a healthcare-related environment Experience of electrical and mechanical maintenance
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name St Elizabeth Hospice
Address 565 Foxhall Road
Ipswich
Suffolk
IP3 8LX
United Kingdom
Employer's website https://www.stelizabethhospice.org.uk/ (Opens in a new tab)