About this role
Job summary Were looking for a proactive and reliable Deputy Shop Manager to help run our busy charity shops. This is a hands on role where no two days are the same, from merchandising and stock sorting to supporting volunteers and delivering great customer service.
Youll work closely with the Shop Manager to keep everything running smoothly and step up to lead the shop when theyre away. Its a great opportunity for someone who enjoys retail, working with people and being part of a supportive team.
Main duties of the job What youll be doing
Supporting the day to day running of the shop, ensuring its well organised, welcoming and ready for customers Helping to drive sales by creating attractive displays and maintaining high shop floor standards Assisting with stock management: sorting, pricing and displaying donated goods Leading the shop in the absence of the Shop Manager Supporting the recruitment, training and motivation of volunteers Delivering excellent customer service and creating a positive shopping experience Handling cash, banking and shop administration accurately Making sure health and safety and security procedures are followed at all times Promoting the shop and the wider work of the organisation in the local community
About us St Lukes is an organisation that is dedicated to enhancing the wellbeing and quality of life of all those affected by a terminal illness in Sheffield. Our purpose is to give patients and their families the high-quality care they need, treating each person as a unique individual. We promise to listen to their wishes and choices, tailoring our care and support so they can make the most of every day. We work with others to champion improvements in end-of-life care, in Sheffield and beyond.
Everyone who works at St Luke's makes a difference. St Lukes plays a key role in helping terminally ill people in Sheffield and you could join the team that makes St Lukes so special.
Job description Job responsibilities What were looking for
Were looking for someone who is organised, friendly and ready to get stuck in. Youll also bring:
Experience in a retail or customer-facing role Confidence working with a wide range of people, including volunteers Strong communication skills and a positive, approachable manner Good organisational skills and attention to detail The ability to use your own initiative and solve problems A team-focused attitude with a willingness to support others Experience of supervising staff or volunteers would be helpful, but its not essential.
Youll thrive in this role if you are:
A natural people person who enjoys helping customers and supporting colleagues Practical and hands-on, happy to take on a variety of tasks Motivated to achieve targets and keep things running smoothly Calm under pressure and able to juggle priorities Flexible, including occasional weekend or additional hours when needed
Person Specification
Additional Criteria Essential
Please see attached employee specification
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name St Luke’s Hospice
Address Little Common Lane
Sheffield
South Yorkshire
S11 9NE
United Kingdom
Employer's website https://www.stlukeshospice.org.uk/ (Opens in a new tab)