About this role
Be part of something extraordinary at the Palazzo Ezulwini International Convention Center, Eswatini’s premier venue for world-class events and conferences! This architectural masterpiece features a majestic central dome, a two-level theater for 1,800 guests, VIP reception rooms, and versatile event spaces. The luxury 5-star hotel will follow a year after, enhancing the venue’s prestige. Join us in redefining hospitality and event experiences in Eswatini — exciting career opportunities await! Why Join Palazzo Ezulwini? Be part of an iconic development set to redefine Eswatini’s business and event landscape. Lead a world-class team in delivering exceptional experiences. Work in a dynamic, growth-focused environment with opportunities for professional advancement. Role Overview: The Housekeeping Manager will oversee the cleanliness and maintenance of the convention center, ensuring high hygiene and service standards. Key Responsibilities: Supervise and coordinate housekeeping staff and daily operations. Ensure high standards of cleanliness and hygiene across all areas. Develop and implement housekeeping policies and procedures. Manage housekeeping inventory and procurement of supplies. Conduct inspections and ensure compliance with health and safety regulations. Train and mentor housekeeping staff to enhance efficiency. Monitor budgets and cost control for housekeeping operations. Handle guest complaints and ensure excellent customer service.