About this role
Joining KEYES means giving purpose to your talent. Are you looking for an environment where technology is not an end in itself, but a lever to build a sustainable future? At KEYES , we are not just looking for technical expertise; we are looking for people who share our values. Do you want to continue your career and grow within one of Belgium’s leading IT companies? Join KEYES as a Microsoft 365 Specialist! KEYES supports private and public organizations in Belgium and across Europe in their digital transformation by combining business expertise, technological mastery, and a long-term vision. We support large enterprises, the public sector, healthcare organizations, and SMEs in all their digital challenges : Infrastructure & Cloud Solutions, Cybersecurity Solutions, Business Software Solutions, Mainframe Solutions, Data & AI Solutions, Advisory Solutions, and Staffing Solutions. More information: www.keyes.eu THE BACKGROUND For our customer based in Warsaw, Poland - an European Institution, we are looking for Microsoft 365 Specialist to join a long-term mission in the area of cybersecurity, public sector and law enforcement . You will play a key role in managing business architecture, guiding solution designs, and fostering collaboration among business architects and project teams to ensure coherence with the customer’s long-term vision. YOUR MISSION Please note that, as the role is hybrid, it requires on‑site presence at the client’s headquarters in Warsaw, and you must be located within a 2–3 hour radius from Warsaw by ground transportation. Your responsibilities will be as follows: Administration of O365 Services Acting as 2nd line of support Troubleshooting reported incidents and problems and updating status of open requests in the ticketing system in a timely manner Architecting long term changes to O365 Services Liaising with other administrators and harmonizing solutions and processes Contribution to specifications for solutions based on O365 Services Liaising with developer teams in aligning topologies and configuration of O365 Services according to the need of the project Maintenance of system documentation Participate in the development of documentation for new solutions Reporting on activities Other specific duties aligned to profile as assigned by ICT Line Manager #LI-MS1 #TRASYS