About this role
Stockroom Responsible – Full Time (Zara Home London) Location: [Insert Location] Contract: Full-Time Reports to: General Manager & Deputy Manager At Zara Home , every detail matters. Our collections are crafted to create warm, inspiring and beautifully curated spaces — and behind every inviting store is a stockroom that runs with precision, care and organisation. We are looking for a Stockroom Responsible to lead our delivery and stockroom operations. This is a hands‑on leadership role in a fast‑paced, high‑volume environment where calm organisation and attention to detail are essential. If you love structure, enjoy leading a team and take pride in creating order behind the scenes, this could be the perfect next step for you. What You’ll Be Doing Delivery & Stockroom Operations Oversee the full delivery process, ensuring products are processed efficiently and with care Handle fragile homeware items with precision and respect Maintain a clean, organised and safe stockroom environment Ensure timely and accurate replenishment to support the store’s visual standards Anticipate capacity challenges and implement practical solutions Support preparation for key trading periods and seasonal changes Leadership & Team Development Train, guide and support the stockroom and delivery team Plan team schedules to ensure strong operational coverage Promote a calm, respectful and collaborative working environment Support performance development and regular feedback conversations Lead by example with professionalism, organisation and care Standards, Safety & Communication Maintain high housekeeping and safety standards Ensure stock control processes and company procedures are followed Communicate clearly with management and commercial teams Report and follow up on operational or maintenance issues Contribute to overall store performance and KPIs Experience We’re Looking For External Candidates: Experience supervising or leading in retail, warehouse or operational settings Strong understanding of delivery and stockroom processes Ability to work at pace while maintaining high standards Internal Candidates: Strong performance record Good understanding of brand standards and routines Demonstrated leadership capability Skills & Attitude We’re looking for someone who brings: Excellent organisation and time management High attention to detail, especially with delicate products Calmness and structure under pressure Adaptability in a fast‑moving environment Emotional intelligence and supportive leadership Reliability, accountability and a proactive mindset Clear, professional communication Motivation to grow within the brand Please Note This role involves daily deliveries, physical activity, lifting and moving stock, and being on your feet for extended periods. Working hours may include early mornings, evenings and weekends depending on business needs. INDINDITEXSM