About this role
Fundamental Hospitality is looking to hire an experienced Restaurant Reservations Agent (Part-time) to join our team at Central Reservations in Dubai. This is an excellent opportunity for a customer-focused and highly organized individual who enjoys delivering exceptional guest experiences while supporting multiple award-winning restaurant concepts. Key Responsibilities: Manage reservations across the group's portfolio of restaurants via phone, email, and online booking platforms Respond promptly and professionally to guest enquiries Accurately process, modify, and confirm reservations Maintain up-to-date reservation records and guest preferences Coordinate with restaurant teams to ensure smooth guest arrivals and efficient table management Handle special requests and provide guests with accurate information regarding venues, operating hours, and policies Maximize booking opportunities while maintaining exceptional customer service standards Ensure all reservation systems are updated accurately and consistently Support the team with administrative tasks related to reservations when required What We Offer: Competitive Salary Employee discounts across our portfolio of premium venues Opportunities for learning, development, and career growth within the company 6-month contract, flexible part-time schedule (25 hours per week) Meals provided while on duty The opportunity to be part of a growing and dynamic hospitality group