About this role
Join ICE-Tech At ICE-Tech, we deliver innovative software solutions that help insurers transform, modernise, and grow. As part of the Acturis Group, we combine deep industry expertise with market-leading technology to deliver complex software implementation and transformation programmes across the global insurance sector. With teams across multiple international locations, we are a collaborative organisation that values accountability, innovation, and continuous improvement. Our people work together to solve complex challenges for enterprise customers and play a key role in shaping the future of insurance technology. We're now looking for an experienced Project Manager to join our UK delivery team. About the Role As an Experienced Project Manager, you will take ownership of the successful delivery of SaaS implementation, upgrade, and change projects for a portfolio of enterprise customers. Working closely with Business Analysts, technical delivery teams, customer stakeholders, and third-party partners, you will be responsible for ensuring projects are delivered on time, within scope, and aligned to customer expectations. This is a highly visible role where you will drive delivery excellence, build trusted client relationships, and help customers realise value from their technology investments. What You'll Be Doing As part of the role, you will: Lead end-to-end delivery of software implementation, upgrade, and change projects across multiple customer accounts Act as the primary point of contact for customers throughout the project lifecycle Manage project scope, timelines, budgets, risks, dependencies, and issues proactively Coordinate internal delivery resources, business analysts, technical teams, and third-party suppliers Facilitate steering committees, governance meetings, and executive stakeholder updates Provide day-to-day oversight and prioritisation across a portfolio of project and BAU activities Identify and manage changes in scope before they impact delivery outcomes Support quality assurance of business requirements and specifications prior to customer sign-off Drive strong project governance, reporting, and communication throughout delivery