About this role
We are a U.S.-based logistics and transportation company with over 10 years of experience in the industry. Our offices in Lviv, Ivano-Frankivsk, Odesa is growing, and we’re looking for a Customer Service Representative to join our dynamic team. We provide full training and all the tools needed to succeed in this role. It’s a great opportunity to dive into the world of logistics and grow into a long-term member of our international team. 🔧 What You’ll Be Doing: Communicating with customers daily via phone and email Coordinating logistics and handling dispatch processes Answering inbound calls from clients and vendors (a top priority) Working with databases and internal systems Providing friendly, helpful support to all customers Performing other duties as assigned by the team or business needs