About this role
Hartes SPAR Clonakilty is looking for a Store Manager to join their fantastic team. Successful candidate will have prior retail management experience. The Role: MANAGEMENT Rostering and general management of employees to ensure adequate cover within budgetary provisions. Plan, organise and set goals for the store to ensure consistent customer service and competitiveness. Manage the performance of the team utilising effective performance management techniques in line with legislation. Continually communicate with Retail Sales Team on objectives and store performance. Setting goals for the store to ensure effective customer service and competitiveness. FINANCE Setting budgets for the stores Ensure overheads are controlled and minimised where appropriate Ensure store sales are maximised Ensure store margins are managed appropriately and profitability of store is maximised OPERATIONS Ensure operation runs efficiently and smoothly Ensure store standards are consistently improved in terms of housekeeping, merchandising, presentation and service Plan for market changes and demands as they arise Ensure in-store promotions are managed appropriately Ensure policies and procedures are implemented and managed within the store Manage cash handling in line with company cash handling procedures and take action on any discrepancies that arise Manage store merchandising ensuring appropriate “value” image is portrayed in line with company procedures Accountable for ensuring consistently high levels of customer service To ensure all customer complaints are dealt as appropriate manner and to take necessary action in implementing store improvements following customer complaints STOCK MANAGEMENT Ensure effective stock control procedures and systems are in place to minimise stock loss Preparation for and management of stock take Ensure effective food management and waste systems are implemented, managed and updated appropriately Identify areas of stock leakage and ensure effective systems are in place to minimise stock loss (e.g. through pilferage, wastage, damages) Ensure effective stock rotation and stock monitoring systems are in place and adhered to GENERAL Meet targets as agreed To undertake other additional duties as may be assigned by the Store Owner