As a Card Schemes Operations Specialist, you will act as the key liaison between xpate and the card schemes, supporting operational, compliance, and reporting activities across our card business. You will be responsible for monitoring scheme requirements, coordinating responses to network requests, maintaining critical internal documentation, and ensuring that the organization stays informed and compliant with evolving Visa and Mastercard regulations. Your role at xpate: <ul style="border:0px solid;font-family:Inter, '-apple-system', 'system-ui', 'Segoe UI', Roboto, 'Helvetica Neue', 'Open Sans', 'system-ui', '-apple-system', 'Segoe UI', Roboto, Ubuntu, Cantarell, 'Noto Sans', sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji';font-size:14px;font-style:normal;font-weight:400;text-transform:none;background-color:rgb(255,255,255);"><li style="border:0px solid;margin:0px;">Monitor and interpret Visa and Mastercard bulletins, mandates, rule changes and operational updates.</li><li style="border:0px solid;margin:0px;">Assess the impact of scheme changes and coordinate implementation with relevant internal stakeholders.</li><li style="border:0px solid;margin:0px;">Prepare and submit mandatory reports to Visa and Mastercard, including compliance, PCI DSS, quarterly, and other scheme-related reports.</li><li style="border:0px solid;margin:0px;">Coordinate and manage responses to requests, enquiries, and investigations from card schemes.</li><li style="border:0px solid;margin:0px;">Maintain internal registers, trackers, and operational records, ensuring that information remains accurate and up to date.</li><li style="border:0px solid;margin:0px;">Own and maintain internal knowledge bases and documentation, including Confluence pages and process documentation.</li><li style="border:0px solid;margin:0px;">Support internal teams with scheme-related guidance and best practices.</li><li style="border:0px solid;margin:0px;">Collaborate with Product, Operations, Compliance, Finance, Risk and Engineering teams to ensure alignment with scheme requirements.</li><li style="border:0px solid;margin:0px;">Contribute to process improvements and operational efficiency initiatives within the card business.</li></ul> We’re ready to meet you, if… <ul style="border:0px solid;font-family:Inter, '-apple-system', 'system-ui', 'Segoe UI', Roboto, 'Helvetica Neue', 'Open Sans', 'system-ui', '-apple-system', 'Segoe UI', Roboto, Ubuntu, Cantarell, 'Noto Sans', sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji';font-size:14px;font-style:normal;font-weight:400;text-transform:none;background-color:rgb(255,255,255);"><li style="border:0px solid;margin:0px;">At least 1 year’s experience in card payments, card acquiring, payment operations, or a similar payments environment.</li><li style="border:0px solid;margin:0px;">Good understanding of the Visa and Mastercard ecosystems, products, and operational processes.</li><li style="border:0px solid;margin:0px;">Familiarity with scheme rules, compliance requirements, and reporting obligations.</li><li style="border:0px solid;margin:0px;">Strong analytical and problem-solving skills, with the ability to investigate and interpret complex operational matters.</li><li style="border:0px solid;margin:0px;">Excellent attention to detail and organisational skills.</li><li style="border:0px solid;margin:0px;">Strong written and verbal communication skills in English.</li><li style="border:0px solid;margin:0px;">Ability to manage multiple priorities and work independently in a fast-paced environment.</li><li style="border:0px solid;margin:0px;">Experience using Confluence, Jira, or similar documentation and collaboration tools would be advantageous.</li></ul> What working at xpate looks like: <ul style="border:0px solid;margin-top:0px;margin-bottom:0px;font-family:Inter, '-apple-system', 'system-ui', 'Segoe UI', Roboto, 'Helvetica Neue', 'Open Sans', 'system-ui', '-apple-system', 'Segoe UI', Roboto, Ubuntu, Cantarell, 'Noto Sans', sans-serif, 'Apple Color Emoji', 'Segoe UI Emoji';font-size:14px;font-style:normal;font-weight:400;text-transform:none;background-color:rgb(255,255,255);"><li style="border:0px solid;margin:0px;list-style-type:disc;font-size:14px;font-family:Arial, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;">A dynamic work environment with real ownership, practical challenges, and continuous learning opportunities.</li><li style="border:0px solid;margin:0px;list-style-type:disc;font-size:14px;font-family:Arial, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;">The opportunity to work on real fintech infrastructure in a regulated international environment.</li><li style="border:0px solid;margin:0px;list-style-type:disc;font-size:14px;font-family:Arial, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;">Flexible working hours and a hybrid working model.</li><li style="border:0px solid;margin:0px;list-style-type:disc;font-size:14px;font-family:Arial, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;">Private health insurance.</li><li style="border:0px solid;margin:0px;list-style-type:disc;font-size:14px;font-family:Arial, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;">Paid time off and additional company benefits.</li><li style="border:0px solid;margin:0px;list-style-type:disc;font-size:14px;font-family:Arial, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;">Close collaboration with compliance, risk, product, operations, finance, and IT teams.</li><li style="border:0px solid;margin:0px;list-style-type:disc;font-size:14px;font-family:Arial, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;">A chance to contribute to a modern legal function supported by automation, structured data, and scalable workflows.</li><li style="border:0px solid;margin:0px;list-style-type:disc;font-size:14px;font-family:Arial, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;">A collaborative team culture where initiative, curiosity, and accountability are valued.</li></ul> Why join xpate? We’re building the financial backbone of the future — where payments move freely and businesses grow without barriers. If you want real impact, freedom to innovate, and work that drives change, xpate is the place for you.

Card Schemes Operations Specialist @ Xpate

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