About this role
Your purpose at Stanley/Stella <div style="font-family:'Segoe UI';font-size:14px;font-style:normal;font-weight:400;line-height:20px;">As US Print-on-Demand Key Account Manager, you will lead the growth and development of Stanley/Stella's Print-on-Demand business across the United States.<br><br>Acting as the primary commercial owner of the channel, you will build and strengthen relationships with official dealers, strategic partners and key accounts while identifying new opportunities to accelerate growth.<br>Combining business development, account management and strategic planning, you will play a key role in expanding Stanley/Stella's presence within the US Print-on-Demand ecosystem and delivering a premium experience to our partners.<br><br>Working closely with our European Print-on-Demand team and cross-functional stakeholders across Sales, Marketing, Supply Chain, Planning, Finance and Customer Excellence, you will help shape the future of one of Stanley/Stella's key growth channels.</div> Your role and impact <div style="font-family:'Segoe UI';font-size:14px;font-style:normal;font-weight:400;line-height:20px;"><h2><strong><span style="font-size:18px;font-family:Arial, Helvetica, sans-serif;">Channel & Account Development</span></strong></h2><ul><li>Define and execute the US Print-on-Demand commercial strategy in line with Stanley/Stella's growth ambitions and brand positioning</li><li>Identify, recruit and develop new Print-on-Demand partners, official dealers and strategic accounts across the region</li><li>Build and execute account plans that support customer growth, strengthen partnerships and unlock new business opportunities</li><li>Lead regular business reviews focused on sales performance, profitability, service levels and growth initiatives</li><li>Own sales and profitability targets and proactively implement actions to drive performance</li></ul></div><div style="font-family:'Segoe UI';font-size:14px;font-style:normal;font-weight:400;line-height:20px;"><h2><strong><span style="font-family:Arial, Helvetica, sans-serif;font-size:18px;">US & European Collaboration</span></strong></h2><ul><li>Partner closely with the European Print-on-Demand team to align account strategies, share market insights and ensure consistency across international partnerships</li><li>Act as the voice of the US market, bringing customer feedback, trends and opportunities into global discussions</li><li>Adapt global initiatives and strategic programs to maximize their impact in the US market</li></ul></div><div style="font-family:'Segoe UI';font-size:14px;font-style:normal;font-weight:400;line-height:20px;"><h2><strong><span style="font-family:Arial, Helvetica, sans-serif;font-size:18px;">Market Presence & Relationship Building</span></strong></h2><ul><li>Develop a strong network within the Print-on-Demand, decoration and apparel ecosystem</li><li>Establish trusted relationships with key stakeholders across customers, partners and industry influencers</li><li>Represent Stanley/Stella at trade shows, industry events, customer meetings and networking opportunities</li><li>Strengthen brand visibility and reinforce Stanley/Stella's position as a preferred partner within the market</li></ul></div><div style="font-family:'Segoe UI';font-size:14px;font-style:normal;font-weight:400;line-height:20px;"><h2><strong><span style="font-family:Arial, Helvetica, sans-serif;font-size:18px;">Sales Planning, CRM & Business Performance</span></strong></h2><ul><li>Maintain accurate customer, opportunity and account information within the CRM environment</li><li>Deliver reliable sales forecasts and provide clear insights on performance drivers, risks and opportunities</li><li>Leverage sales data, market intelligence and business insights to prioritize opportunities and optimize account performance</li><li>Develop and monitor annual sales plans for the channel, strategic accounts and dealer network</li></ul></div><div style="font-family:'Segoe UI';font-size:14px;font-style:normal;font-weight:400;line-height:20px;"><h2><strong><span style="font-family:Arial, Helvetica, sans-serif;font-size:18px;">Cross-Functional Execution</span></strong></h2><ul><li>Collaborate closely with Marketing, Supply Chain, Planning, Finance and Customer Excellence teams to deliver outstanding customer experiences</li><li>Ensure commercial commitments are aligned with inventory availability, operational capabilities and profitability objectives</li><li>Support the development of customer-facing initiatives, co-branded programs and growth opportunities that strengthen demand and engagement</li></ul></div> About you <div style="font-family:'Segoe UI';font-size:14px;font-style:normal;font-weight:400;line-height:20px;"><ul><li>Minimum 5 years of experience in Sales, Business Development or Key Account Management within Print-on-Demand, promotional products, wholesale apparel or a related industry</li><li>Proven track record of developing strategic partnerships, recruiting channel partners and growing key accounts</li><li>Experience managing account plans, sales pipelines and revenue targets</li><li>Existing network within the Print-on-Demand, apparel decoration or promotional products ecosystem is a strong advantage</li><li>Strong commercial acumen and ability to identify growth opportunities</li><li>Excellent communication, negotiation and relationship-building skills</li><li>Entrepreneurial mindset with a high level of ownership and accountability</li><li>Comfortable operating in a fast-growing and evolving business environment</li><li>Experience collaborating with international and cross-functional teams is a plus</li><li>Willingness to travel extensively across the US (minimum 50%) and occasionally internationally</li></ul></div>