About this role
The role <p style="line-height:1.2;margin-top:0pt;margin-bottom:8pt;"><span style="font-size:11pt;font-family:Calibri, sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;">We're hiring an Ecommerce & Growth Marketing Manager to own Minut's self-serve revenue channel. You will develop and execute strategies to help customers find and buy Minut, and grow revenue from the customers we already have.</span></p><p style="line-height:1.2;margin-top:0pt;margin-bottom:8pt;"><span style="font-size:11pt;font-family:Calibri, sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;">Self-serve is one of our two core growth engines. You'll own the full picture: our online store, our Amazon global presence, our referral and affiliate programme, and the customer marketing and product-led growth (PLG) motions that turn initial sale into a long-term, expanding subscriber.</span></p><p style="line-height:1.2;margin-top:0pt;margin-bottom:8pt;"><span style="font-size:11pt;font-family:Calibri, sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;">This is a commercial role with a revenue number; if you're energised by owning a channel end-to-end, from first click to renewal, this is a rare chance to be the lead.</span></p> What you bring <ul style="margin-top:0;margin-bottom:0;"><li style="list-style-type:disc;font-size:11pt;font-family:Calibri, sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;"><p style="line-height:1.2;margin-top:0pt;margin-bottom:4pt;"><span style="font-size:11pt;font-family:Calibri, sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;">5+ years of hands-on ecommerce experience, ideally at a company where the product has both hardware and software/subscription components</span></p></li><li style="list-style-type:disc;font-size:11pt;font-family:Calibri, sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;"><p style="line-height:1.2;margin-top:0pt;margin-bottom:4pt;"><span style="font-size:11pt;font-family:Calibri, sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;">Real Amazon Seller Central experience — you've managed listings, handled account issues, and know how FBA works in practice</span></p></li><li style="list-style-type:disc;font-size:11pt;font-family:Calibri, sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;"><p style="line-height:1.2;margin-top:0pt;margin-bottom:4pt;"><span style="font-size:11pt;font-family:Calibri, sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;">A track record of improving conversion rates with data, not just instinct — you're comfortable in analytics and reporting and know how to run a clean A/B test</span></p></li><li style="list-style-type:disc;font-size:11pt;font-family:Calibri, sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;"><p style="line-height:1.2;margin-top:0pt;margin-bottom:4pt;"><span style="font-size:11pt;font-family:Calibri, sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;">Experience designing and executing customer lifecycle, retention, or upgrade/upsell programmes</span></p></li><li style="list-style-type:disc;font-size:11pt;font-family:Calibri, sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;"><p style="line-height:1.2;margin-top:0pt;margin-bottom:4pt;"><span style="font-size:11pt;font-family:Calibri, sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;">Experience owning a revenue number, not just a project list</span></p></li><li style="list-style-type:disc;font-size:11pt;font-family:Calibri, sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;"><p style="line-height:1.2;margin-top:0pt;margin-bottom:4pt;"><span style="font-size:11pt;font-family:Calibri, sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;">Comfortable working with data — you can build a performance dashboard, interpret cohort data, and make clear decisions from it</span></p></li><li style="list-style-type:disc;font-size:11pt;font-family:Calibri, sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;"><p style="line-height:1.2;margin-top:0pt;margin-bottom:4pt;"><span style="font-size:11pt;font-family:Calibri, sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;">Enough commercial sharpness to challenge assumptions about what's actually driving (or killing) conversion and retention</span></p></li><li style="list-style-type:disc;font-size:11pt;font-family:Calibri, sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;"><p style="line-height:1.2;margin-top:0pt;margin-bottom:4pt;"><span style="font-size:11pt;font-family:Calibri, sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;">AI-native mindset — you're already using AI extensively in your day-to-day work, can build AI agents and automated workflows, and actively look for ways to use AI to scale operations and drive better results</span></p></li></ul><h3 style="line-height:1.2;margin-top:10pt;margin-bottom:4pt;"><span style="font-size:12pt;font-family:Calibri, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;">Strong preference for:</span></h3><ul style="margin-top:0;margin-bottom:0;"><li style="list-style-type:disc;font-size:11pt;font-family:Calibri, sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;"><p style="line-height:1.2;margin-top:0pt;margin-bottom:4pt;"><span style="font-size:11pt;font-family:Calibri, sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;">Experience running or growing a referral or affiliate programme</span></p></li><li style="list-style-type:disc;font-size:11pt;font-family:Calibri, sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;"><p style="line-height:1.2;margin-top:0pt;margin-bottom:4pt;"><span style="font-size:11pt;font-family:Calibri, sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;">Familiarity with PLG motions or product-led upsell in a SaaS or hardware/software business</span></p></li><li style="list-style-type:disc;font-size:11pt;font-family:Calibri, sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;"><p style="line-height:1.2;margin-top:0pt;margin-bottom:4pt;"><span style="font-size:11pt;font-family:Calibri, sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;">Familiarity with Chargebee, HubSpot, Customer.io, or similar subscription billing/marketing automation platforms</span></p></li><li style="list-style-type:disc;font-size:11pt;font-family:Calibri, sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;"><p style="line-height:1.2;margin-top:0pt;margin-bottom:4pt;"><span style="font-size:11pt;font-family:Calibri, sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;">Experience at a direct-to-consumer or prosumer brand where hardware and SaaS overlap</span></p></li><li style="list-style-type:disc;font-size:11pt;font-family:Calibri, sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;"><p style="line-height:1.2;margin-top:0pt;margin-bottom:4pt;"><span style="font-size:11pt;font-family:Calibri, sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;">Experience in a scale-up or startup environment where you've had to build from scratch</span></p></li></ul><h3 style="line-height:1.2;margin-top:10pt;margin-bottom:4pt;"><span style="font-size:12pt;font-family:Calibri, sans-serif;color:rgb(0,0,0);background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;">You're the right fit if:</span></h3><ul style="margin-top:0;margin-bottom:0;"><li style="list-style-type:disc;font-size:11pt;font-family:Calibri, sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;"><p style="line-height:1.2;margin-top:0pt;margin-bottom:4pt;"><span style="font-size:11pt;font-family:Calibri, sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;">You're energised by having a clear revenue goal and the autonomy to go after it</span></p></li><li style="list-style-type:disc;font-size:11pt;font-family:Calibri, sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;"><p style="line-height:1.2;margin-top:0pt;margin-bottom:4pt;"><span style="font-size:11pt;font-family:Calibri, sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;">You default to data, but you're not paralysed without a perfect data environment</span></p></li><li style="list-style-type:disc;font-size:11pt;font-family:Calibri, sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;"><p style="line-height:1.2;margin-top:0pt;margin-bottom:4pt;"><span style="font-size:11pt;font-family:Calibri, sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;">You're a direct communicator who flags blockers early rather than quietly missing targets</span></p></li><li style="list-style-type:disc;font-size:11pt;font-family:Calibri, sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;"><p style="line-height:1.2;margin-top:0pt;margin-bottom:4pt;"><span style="font-size:11pt;font-family:Calibri, sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;">You don't need a large team or elaborate process to get things done</span></p></li><li style="list-style-type:disc;font-size:11pt;font-family:Calibri, sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;"><p style="line-height:1.2;margin-top:0pt;margin-bottom:4pt;"><span style="font-size:11pt;font-family:Calibri, sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;">You think about growth as one connected system — acquisition and expansion — not two separate jobs</span></p></li><li style="list-style-type:disc;font-size:11pt;font-family:Calibri, sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;"><p style="line-height:1.2;margin-top:0pt;margin-bottom:4pt;"><span style="font-size:11pt;font-family:Calibri, sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;">You know how to use AI to automate repetitive processes and scale projects efficiently.</span></p></li></ul> The team you'll join <span style="font-size:11pt;font-family:Calibri, sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;text-decoration:none;">Small team. Direct communication. High ownership, low process overhead. We use Notion, Slack, Chargebee, ActiveCampaign, HubSpot, GA4, and Amplitude. You don't need to know all of these on day one, but you do need to be comfortable getting up to speed fast.</span> Benefits <div style="width:100%;"><div style="width:100%;padding-top:6px;padding-bottom:1px;"><div style="color:inherit;"><div style="width:100%;"><div><div><ul><li><div style="width:100%;padding-top:2px;padding-bottom:2px;">Co-ownership - you’ll receive an equity stock options package. If the company value increases, so does the value of your stake.</div></li><li><div style="width:100%;padding-top:2px;padding-bottom:2px;">Learning – Be part of an environment highly focused on knowledge and developing new skills.</div></li><li><div style="width:100%;padding-top:2px;padding-bottom:2px;">Wellness grant - You may use up to £50/month towards any wellness-related activities, such as gym membership or sports activities.</div></li><li><div style="width:100%;padding-top:2px;padding-bottom:2px;">A hybrid working policy (at least 2 days per week from our London office). Our office is in Runway East, 189 Shaftesbury Avenue, London.</div></li><li><div style="width:100%;padding-top:2px;padding-bottom:2px;">UK workplace pension scheme.</div></li><li><div style="width:100%;padding-top:2px;padding-bottom:2px;">Private dental scheme.</div></li><li><div style="width:100%;padding-top:2px;padding-bottom:2px;">Bike-to-work and workplace nursery schemes.</div></li><li><div style="width:100%;padding-top:2px;padding-bottom:2px;">Off-site – Company-wide retreat in beautiful locations.</div></li></ul></div></div></div></div></div></div><div style="width:100%;"><div style="width:100%;padding-top:1px;padding-bottom:1px;"><div style="color:inherit;"><div style="width:100%;"><br></div></div></div></div><div style="width:100%;"><div style="width:100%;padding-top:1px;padding-bottom:6px;"><div style="color:inherit;"><div style="width:100%;"><div><br></div></div></div></div></div>