About this role
Job summary
In this key planning role, you will be responsible for creating, monitoring, and coordinating the rotas (schedules) for our Clinical and Support colleagues. You will also handle leave requests and report business intelligence data. You will forward plan matching our capacity with demand, both for clinical and non-clinical needs. This role is crucial for shaping the future of our general practice, and your innovative thinking will help establish this role within Health Care First.
As a member of the Planning Services Team, you will work closely with other departments to report absences, leave, shift swaps, and temporary staffing, and bring urgent matters to your Line Manager's attention.
Main duties of the job
The Planning Services Co-ordinator is responsible for managing and co-ordinating colleague schedules to ensure operational efficiency and adequate coverage. The main duties include:
Creating colleague rotas
Monitoring colleague capacity
Co-ordinating absences and annual leave
Optimizing resources
Communicating schedules to colleagues
Tracking performance metrics
This role demands strong organisational, communication, and problem-solving skills, as well as the ability to adapt to dynamic staffing needs.
About us
Health Care First Partnership (HCF) is a partnership formed by a group of high-quality practices: Dr Bance & Partners, Ferrybridge Medical Centre, Queen Street Surgery and FMC Health Solutions Limited (t/a Park View Surgery). We came together to deliver modern services that are high quality and will meet the needs of our patients into the future.
HCF is a General Practice Partnership open to all patients living within our practice boundary within Methley, Castleford, Ferrybridge, Airedale, Normanton and surrounding villages. We work in partnership with our patients and our Patient Forum to provide medical care for our patients.
We are a Personal Medical Services (PMS) practice offering Primary Care Services for the diagnosis and prevention of disease. We help patients to manage their health and prevent illness. Our GPs assess, diagnose, treat and manage illness. They carry out screening for some diseases and promote general health and wellbeing. Our GPs act as a patients advocate, supporting and representing a patients best interests to ensure they receive the best and most appropriate health and/or social care.
The Practice has a current list size of 31,500 patients and we are part of the West Yorkshire Integrated Care Board (formerly NHS Wakefield Clinical Commissioning Group).
Job description Job responsibilities
Please refer to the comprehensive Job Description and Person Specification that is available within the supporting information.
Person Specification
Qualifications Essential
Educated to GCSE or A level standard (or equivalent) Evidence of a commitment to continuing professional development ECDL or equivalent qualification
Desirable
AMSPAR and/or ILM Qualification
Skills and Qualities Essential
A solutions focussed approach Intelligent with a fast learning ability Excellent communication (oral/written) and inter-personal skills Ability to listen and empathise Delegation and empowerment of staff Appropriate IT skills Leadership skills, including excellent people management skills Good time management Computer literate Problem solving Negotiating and management conflict Able to manage change/cope with pressure Networking and facilitation Self motivating and self confident, able to work with minimal direction Adaptable and innovative Enthusiasm, with energy and drive Gains respect by example and leadership Trustworthy, honest, reliable, caring and sympathetic Strategic thinking with vision Hard working, reliable and resourceful Willing to work flexible hours as necessary Considered, steady approach Diplomacy
Desirable
Ability to travel to meetings
Experience Essential
Experience of working in teams and able to promote a team spirit
Desirable
Experience in the NHS or in practice management
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Health Care First Partnership
Address Beauforth House
Station Road
Knottingley
West Yorkshire
WF11 8NJ
United Kingdom
Employer's website https://www.healthcarefirst.co.uk/ (Opens in a new tab)