About this role
Job summary
Join our friendly, welcoming team at Roundwell Medical Centre as a Phlebotomist or Trainee Phlebotomist. We're a busy dispensing GP practice serving around 15,200 patients in Costessey, Norwich, and we're looking for someone with a calm, caring manner to join our clinical team.
Whether you're an experienced phlebotomist ready to hit the ground running, or completely new to the role, we'd love to hear from you. If you're new to phlebotomy, we'll give you full training and support through to in-house competency sign-off no experience necessary, just the right attitude and a willingness to learn.
You'll play a genuinely valued part in our patients' care, helping people feel at ease during blood tests and working closely with our wider clinical team. We ask for flexibility to cover occasional early starts (from 7am) and extended hours as part of the rota, and in return you'll get proper training, ongoing support, and access to the NHS Pension Scheme.
If you enjoy working with people and want a rewarding, patient-facing role at the heart of primary care, we'd love to hear from you.
Main duties of the job
Your day-to-day will involve taking blood samples from patients (venepuncture), making sure they feel comfortable and informed throughout, and processing samples accurately for the lab. You'll manage your own clinic list, keep patient records up to date, and work closely with our GPs and nursing team escalating any concerns quickly and professionally. If you're training, you'll build up to working independently through supervised practice and competency sign-off.
About us
Roundwell Medical Centre is a well-established, dispensing GP practice based in Costessey, on the edge of Norwich, caring for a patient list of around 15,200. Our team includes GP partners, salaried GPs, nurses, healthcare assistants, pharmacists and a range of wider primary care roles, all working together to deliver good, patient-centred care.
We're a friendly, supportive practice where staff are valued as individuals, not just numbers. New team members are properly inducted and trained, and you'll always have colleagues around you to ask questions and lean on. As an NHS employer, we offer access to the NHS Pension Scheme along with the wider benefits of working in primary care.
Job description Job responsibilities
Job Summary
Roundwell Medical Centre is a dispensing GP practice serving around 15,200 patients in Costessey, Norwich. This is a combined advert covering both a Trainee Phlebotomist and an already-trained/qualified Phlebotomist.
The post-holder will provide a high-quality phlebotomy service to patients, ensuring blood samples are taken safely, accurately and in line with practice protocols. Full training and in-house competency sign-off will be provided to a successful trainee applicant; a qualified applicant will be expected to demonstrate current competency from the outset.
Main Duties and Responsibilities
Perform venepuncture (blood sample collection) on patients in line with practice protocols and, for trainees, following successful in-house competency sign-off Prepare patients for the procedure, explain what is involved, and check identity and consent before proceeding Correctly label, package and process blood samples for onward transport to pathology services, following current guidance Maintain accurate and timely patient records on the clinical system Maintain infection prevention and control, and health and safety standards, at all times Manage own clinic list, including booking, rebooking and prioritising appointments as needed Recognise and escalate concerns about a patient's condition, or a failed/difficult sample, to a clinician promptly Monitor and maintain stock levels of phlebotomy consumables, reporting shortages Attend and complete all mandatory training, plus phlebotomy-specific training and annual competency review Work flexibly across the practice's opening hours, including occasional early starts (from 7am) and extended hours as required by the rota Carry out any other duties reasonably requested that are commensurate with the role Training and Development
Full training will be provided to a trainee post-holder. The post-holder must attend all required training and pass in-house competency sign-off before undertaking unsupervised venepuncture. Ongoing competency will be reviewed periodically in line with practice policy.
Confidentiality
The post-holder must maintain strict confidentiality regarding patient and staff information at all times, in line with the Data Protection Act 2018, UK GDPR and the practice's Information Governance policies.
Health and Safety
The post-holder is required to work within practice health and safety policies at all times, including infection control, safe handling of clinical waste and sharps, and use of personal protective equipment.
Equality and Diversity
The post-holder must act in a manner that recognises the importance of people's rights, interpreting them in a way that is consistent with practice procedures and policies, and current legislation.
Person Specification
Experience Essential
None required full training will be given
Desirable
Previous experience in a healthcare, care or customer-facing role Previous phlebotomy experience system one, or other clinical systems
Qualifications Essential
Good standard of general education, including GCSE English and Maths (or equivalent)
Desirable
Recognised phlebotomy qualification or certificate of competency
Personal Qualities Essential
Calm, professional and reassuring manner, including with anxious or needle-phobic patients Reliable and punctual Flexible approach to working hours
Desirable
Enhanced DBS clearance (Practice will apply) Able to work occasional early starts (from 7am) and extended hours as required by the rota Willingness to undertake and complete phlebotomy training and in-house competency sign-off (trainee route)
Skills and Knowledge Essential
Good verbal communication skills Ability to work accurately to written procedures and protocols Basic IT skills, including data entry Ability to work effectively as part of a team
Desirable
Understanding of infection prevention and control principles Familiarity with clinical systems (e.g. SystmOne)
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name Roundwell Medical Centre
Address Dr Torrens Way
New Costessey
Norwich
NR5 0GB
United Kingdom
Employer's website https://www.roundwellmedicalcentre.co.uk/ (Opens in a new tab)