About this role
Job summary
19 Hills Health and Wellbeing Centre opened in January 2025,bringing a range of services for patients together in one place, including General Medical Services, Community Dentistry,Community Services, Social Care and Third Sector.
The HWBC provides an opportunity to address the whole needs of thecommunity in terms of keeping people well, supporting them to manage their health conditions, wellbeing, reduce loneliness andpromote independent living, all in a welcoming environment.
An exciting opportunity has arisen for a fixed term Community Information Officer to join the Newport Locality Team to address local health inequalities and support the development of community wellbeing activities for the local population.
The Community Information Officer will support patients and members of the community to access services and provide information and support from 19 Hills HWBC. and willencourage and facilitate activities within the HWBC, responding to community need and engage with partners and stakeholders; creating a bustling and busy environment that allows all users needs to be catered for.
This post is a fixed term/secondment for 8 months until 31 March 2027 due to funding. If you are interested in applying for the secondment position, you must obtain permission from your current line manager prior to applying for this post.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
Main duties of the job
The post holder will: o Support patients and members of the community to access services and provide information and support from 19 Hills HWBC.o Encourage and facilitate activity within the HWBC, responding to the community need and engaging with a wide range of stakeholders and partners.o Encourage innovation and create a bustling and busy environment which is safe and inclusive and allows all users' needs to be catered for. o Contribute to develop local knowledge and skills, using assets-based approaches and support the Place Based Well-being Collaborative to fully involve the community.
About us
Aneurin Bevan University Health Board (ABUHB) is a multi-award-winning NHS organisation serving the communities of Gwent. With more than 14,000 staff and volunteers, we provide safe, high-quality, and compassionate care across hospitals, GP practices, community services, and mental health settings. As a University Health Board, research, education, and innovation are central to our work, supporting evidence-based practice and continuous improvement.
Our work is guided by the Gwent Strategy 2025-2035, which sets out our long-term ambition to create a fairer and healthier future for our population. We focus on prevention, reducing health inequalities, and working in partnership with local authorities, voluntary organisations, and communities to improve health and wellbeing.
We are committed to creating an inclusive, supportive workplace where people feel valued, respected, and able to develop. Our values of Kindness, Integrity, and Respect shape how we care for patients and how we treat one another.
We offer a wide range of learning and development opportunities, flexible working where possible, and a comprehensive NHS benefits package. Working for ABUHB means being part of an organisation that values its people and offers the chance to build a meaningful and rewarding career while making a real difference to the lives of others.
Job description Job responsibilities
Engage communities in health and well-being activity and work in partnership with others that provide these opportunities Support and empower patients, visitors and services by providing accurate information, advice, and guidance on localopportunities, services, and resources, with the aim of improving wellbeing, promoting independence, and reducing lonelinessand social exclusion. Encourage and facilitate activity within the HWBC, responding to community and service delivery need and engagingwith a wide range of stakeholders and partners. Promote and support activities within the HWBC and set up and prepare areas for community use Support with patient and visitor wayfinding within 19 Hills HWBC. Help to identify gaps in service provision within the HWBC, by working alongside services and patients and identify localwellbeing activities to complement the existing services within the building. Responsible for maintaining and updating the "Your Newport Your Wellbeing" website Support the Newport East Wellbeing Collaborative You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Person Specification
Qualifications and Knowledge Essential
Good general education to GCSE level Qualification to NVQ Level 3 or demonstrable equivalent knowledge and experience
Desirable
Evidence of continued professional development
Experience Essential
Experience of working in a community environment and engaging effectively with people Experience of community engagement Experience of gathering data and collecting information for monitoring purposes Experience of producing and communicating information for the public Knowledge and understanding of health inequalities and barriers
Desirable
Experience of using community development approaches Knowledge of Safeguarding Procedures
Skills and Attributes Essential
Customer focussed with good knowledge of customer service Confident and approachable communicator who can adapt the message and delivery to fit the needs of the audience Proficient in the use of IT, with excellent knowledge of MS Office packages Self motivated, enthusiastic, proactive, creative, innovative
Desirable
Welsh Language skills are desirable Plan, prioritise and implement work allocated in a timely manner
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name Aneurin Bevan University Health Board
Address 19 Hills Health and Wellbeing Centre
282 Ringland Circle
Newport
NP19 9PS
United Kingdom
Employer's website https://abuhb.nhs.wales/ (Opens in a new tab)