About this role
Job summary
An opportunity has arisen for an enthusiastic and diligent Administrative and Clerical Support Officer who will be working within a busy MSK Outpatient Physiotherapy Department based at Nevill Hall Hospital.
We require someone who has excellent administrative and clerical skills to become a member of this dynamic team.
You will work with the administration lead and clerical colleagues. You need to demonstrate the ability to prioritise your own workload and show initiative.
This is a part time position of 22.5 hours over 3 days - Monday, Wednesday and Friday.
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Main duties of the job
You will be a strong team player with excellent communication skills. An excellent telephone manner is vital as the post holder will have direct contact with parents/carers and health professionals.
Due to the area you will be working in, the post holder would need to demonstrate compassion and a good understanding around possible complex or safeguarding situations. The post holder must embrace change and be committed to best practice.
The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.
About us
Aneurin Bevan University Health Board (ABUHB) is a multi-award-winning NHS organisation serving the communities of Gwent. With more than 14,000 staff and volunteers, we provide safe, high-quality, and compassionate care across hospitals, GP practices, community services, and mental health settings. As a University Health Board, research, education, and innovation are central to our work, supporting evidence-based practice and continuous improvement.
Our work is guided by the Gwent Strategy 2025-2035, which sets out our long-term ambition to create a fairer and healthier future for our population. We focus on prevention, reducing health inequalities, and working in partnership with local authorities, voluntary organisations, and communities to improve health and wellbeing.
We are committed to creating an inclusive, supportive workplace where people feel valued, respected, and able to develop. Our values of Kindness, Integrity, and Respect shape how we care for patients and how we treat one another.
We offer a wide range of learning and development opportunities, flexible working where possible, and a comprehensive NHS benefits package. Working for ABUHB means being part of an organisation that values its people and offers the chance to build a meaningful and rewarding career while making a real difference to the lives of others.
Job description Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac
Person Specification
Other Requirements Essential
The physical ability to perform and cope with all aspects of manual handling as demanded by the job role The ability to move between sites within the Trust as demanded by the job role Commitment to lifelong learning
Skills & Knowledge Essential
I T skills including the use of Microsoft Windows and Microsoft Office Good communication skills both verbal and written The ability to work effectively in a team environment The ability to adapt to changes in work routine The ability to use a networked computer system Good organisational and prioritisation skills The ability to work without direct supervision Evidence of initiative and good time management
Desirable
The ability to use the internet and design databases and spreadsheets The ability to work under pressure and meet deadlines Good negotiation skills The ability to speak Welsh
Experience Essential
Previous experience of working within an office environment
Desirable
Previous experience in a health and/or social care environment Experience of Myrddin and/or WelshPAS (Patient Administration System)
Education/Qualifications Essential
Good command of English Language and Basic Maths
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name Aneurin Bevan University Health Board
Address Nevill Hall Hospital
Brecon Road
Abergavenny
NP7 7EG
United Kingdom
Employer's website https://abuhb.nhs.wales/ (Opens in a new tab)