About this role
When someone is experiencing a mental health crisis, the Living Room provides a welcoming, community-based alternative to the emergency room. As Team Leader, you will guide a multidisciplinary team that delivers compassionate, recovery-oriented support in a calm and supportive environment.
What You'll Do:
• Provide day-to-day leadership, supervision, and coaching for Living Room staff.
• Ensure guests receive safe, welcoming, and person-centered crisis support services.
• Oversee intake, assessment, referral, and case management processes.
• Support staff in delivering evidence-based crisis intervention and recovery-focused services.
• Collaborate with community partners, referral sources, and natural supports to promote successful outcomes.
• Monitor documentation, program data, compliance, and quality standards.
• Facilitate team meetings, case consultations, training, and professional development activities.
• Conduct performance evaluations and participate in hiring and staff development initiatives.
• Partner with the Program Director to maintain a safe, effective, and recovery-oriented program environment.
Schedule: 3rd Shift, Monday through Friday, 11:00 pm to 7:30 a.m.
Qualifications:
Required
• Master's degree in Social Work, Counseling, Psychology, or a related behavioral health field.
• 1-2 years of clinical experience.
• Strong leadership, communication, and interpersonal skills.
• Proficiency with electronic health records and standard computer applications.
Preferred
• Leadership or supervisory experience.
• CADC and/or CRSS certification.
• Lived experience with mental health recovery.
What sets Thresholds Apart:
• Competitive pay - Salary Range: $71,900.00 - $74,900.00 annually
• Based on supervisory experience and licensure
• Generous PTO (9 federal holidays, 8 days of sick leave, 15-22 days personal and vacation)
• Dental insurance, vision insurance, choice of 4 medical insurance plans
• 403(b) retirement plan with 3% employer match
• Robust employee assistance program (EAP)
• Mileage reimbursement
• Cell phone reimbursement (up to $50/month)
• Public service loan forgiveness
• Supervision for clinical licensure at no cost (LSW, LCSW, LPC, LCPC)
• Reimbursement for professional licensure and license renewal
Thresholds is a mission-driven agency with a deep commitment to fostering an environment where all feel valued and respected, a place where every employee can be themselves, thrive, and support the agency's mission. Click here to learn more.
One of the oldest and largest community mental health organizations in Illinois, we pride ourselves in being a Chicago Tribune Top Workplace and one of Chicago's 101 Best & Brightest Companies to Work For, several years in a row.
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