About this role
Core Functions
• Perform all assigned cleaning tasks professionally, upholding the integrity of the Environmental Services Department.
• Clean and sanitize patient rooms, nursing units, offices, clinical areas, restrooms, corridors, elevators, stairways, and public spaces.
• Complete work assignments efficiently and within designated timeframes.
• Use appropriate cleaning agents and supplies in accordance with safety and procedural guidelines.
• Operate and maintain cleaning equipment properly and safely.
• Adhere to patient confidentiality protocols at all times.
• Provide directions and assistance to visitors when requested.
• Introduce self to patients, families, and visitors to foster a welcoming environment.
• Identify and report safety hazards promptly.
• Safely transport trash and hazardous waste to designated disposal areas.
• Restock cleaning and hygiene supplies as needed.
• Follow infection control procedures, including proper hand hygiene and isolation protocols.
• Participate in departmental performance improvement initiatives.
• Maintain established quality standards in all cleaning activities.
• Work assigned shifts, including day, evening, or night, as scheduled.
• Demonstrate ability to work independently with minimal supervision.
• Observe and follow all safety precautions consistently.
Professional Responsibility
• Adhere to dress code; maintain a neat, clean, and professional appearance.
• Wear proper identification while on duty and accurately use the timekeeping system.
• Report to work on time and complete tasks within scheduled timeframes.
• Maintain patient confidentiality and comply with all privacy regulations.
• Uphold all regulatory and compliance requirements relevant to the role.
• Demonstrate ethical behavior in accordance with organizational policies.
• Communicate and embody the mission, values, and goals of the facility.
• Foster positive working relationships with physicians, staff, and health plan representatives.
• Represent the organization professionally within the facility and in the community.
• Assist and communicate respectfully with patients, families, and visitors.
• Attend required departmental in-services and annual reviews.
• Participate in a minimum of 60% staff meetings annually (as scheduled).
• Complete all required annual education and training.
• Actively engage in performance improvement initiatives.
• Demonstrate accountability and independence in daily responsibilities.
• Support a culture of continuous improvement and service excellence.
Education:
• High school diploma, GED, or equivalent
Experience:
• 1–3 months related working experience preferred