About this role
Essential Job Duties:
• Assist with customer paint orders, look up formulas, and mix the paint based on the formula. • Handle phone and emails from customers pertaining to price quotes • Call center functions to provide quality customer service • Ensure the company establishes and maintains constant communication with customers. • Knowledgeable on all aspects of product inventory, which may include, data entry, cancellations, credits, invoicing, and/or customer service inquiries. • Generate sales/buys from online leads • May require an understanding of eBay and eCommerce sites
• Assume other duties as assigned.
Basic Qualifications
Education & Experience: • High school degree or equivalent.
Preferred Qualifications: • Call Center Customer service experience • Bi-Lingual, English & Spanish. • 2+ years of college.
Knowledge/Skills/Abilities: • Must have good written and verbal communication skills. • Must have good customer relations skills. • Ability to work well with others. • Must have the ability to work under conditions of frequent interruptions. • Be attentive to details. Essential Physical Demands/Work Environment: • Work is primarily sedentary: must be able to sit for extended periods of time and use a computer, keyboard, and mouse frequently. • The employee must occasionally lift and/or move up to 75 pounds.