About this role
We are looking for an influential leader to motivate and guide a team of drivers. You will be managing a critical piece of business. You will focus on exceeding the goals of on-time service, MPG results, and retention. You will create a team atmosphere where members feel valued. You will break through any barriers to build a solid partnership with the customer. This role is located onsite in our Jacksonville, Florida office.
As a Driver Manager, you will:
• Responsible for direct supervision of drivers, routes and service to ensure highest quality of customer service and safety.
• Build strong relationships with your driver team through integrity and accountability
• Safely dispatch drivers and freight in accordance with company policy and federal guidelines.
• Conduct regular coaching on Key Performance Indicators (KPIs) to include safety, performance and equipment maintenance.
• Assist the planners in reworking freight and manage the change communication.
• Respond to internal and external customer needs by answering emails, phone calls, tracking freight, and load recovery to service our customer.
• Coach your driver team to success and safety compliance.
• Think critically in an ever changing industry.
• Be responsible for driver team retention.
• Partner with drivers, planners and customer service to meet customer and service expectations.
• Approve driver pay and driver bill of lading (BOL) submission.
• Be decisive and provide solutions to driver needs and issues.
Take a look at PTI's advantages for operations professionals and apply today:
• Medical, Dental, and Vision insurance
• Employer contributions to your Health Savings Account
• Short term disability and long-term disability
• Company-paid life insurance / AD&D
• 401(k) with company match
• Paid Time Off
• Employee Assistance Program (EAP)
• Ongoing training and employee development opportunities
A Dedicated Transportation Partner of the Green Bay Packers At Paper Transport, we're not just building careers, we're building community. As a Dedicated Transportation Partner of the Green Bay Packers, we bring the same passion, teamwork, and commitment to excellence on the road as the Packers do on the field. Join a team that's driving forward with purpose, pride, and a winning spirit.