About this role
Activities & Responsibilities:
• Support IATF 16949 and ISO9001 certifications.
• Maintains a high level of customer satisfaction.
• Supports daily scrap monitoring and analysis.
• Responsible for supplier reporting and monthly metrics.
• Completes or assists in completion of all root cause and countermeasure investigations for customer complaints, internal investigations, and audit findings.
• Assists and/or manages containment
• Assists and/or manages sorting activities
• Supports all external and internal investigations.
• Assists with activities for Change Management.
• Manages all external Supplier Defect/Containment.
• Supports and participates in shop floor audits.
• Supports Customer requirements.
• Supports APS/Lean Projects.
• Supports Quality Training.
• Supports HOLD Process.
• Proficient in Microsoft.
• Able to interface with computers.
• May be responsible for assisting in training of QA technicians and QA support of Dojo training for all new hires.