About this role
WHAT'S IN IT FOR YOU
• Competitive salary of $18.82/hr. with discretionary performance bonuses 2x a year!
• Complimentary meals and covered team member parking.
• Company-paid gaming licenses (Class B & Class A)
WHAT YOU'LL DO
• Exemplifies Muckleshoot Casino Resort's values and sets a great example by always demonstrating excellent guest service and professionalism.
• Practice, support and promote the vision, mission, and values of the Muckleshoot Casino Resort.
• Accurately take food and beverage orders promoting and recommending menu options to guests.
• Clean and maintain work areas and equipment, before, during and after guests are served.
• Help guests select food and beverage items (i.e., explaining daily specials or answering preparation questions).
• Operate an espresso bar machine and prepare beverages ranging from simple to elaborate drinks.
• Prepare and serve ice cream orders.
• Follow standards for display cases; maintains, cleans, and restocks as needed.
• Ensure guest satisfaction by delivery of food and beverage in an efficient and friendly manner.
• Follow cash handling and cash register procedures.
• Reconciliation of daily “end of shift” financial transactions.
• Perform assigned daily and weekly cleaning tasks.
• Inform management of guest requests, inventory shortages, replenishment needs and food spoilage.
• Follow health, safety, and sanitation guidelines for all products.
• Provide excellent guest service to ensure a positive guest experience.
• Create, maintain, and facilitates a positive work environment; promotes positive team member relations and reports issues to the appropriate personnel.
• Other duties as assigned.
WHAT YOU'LL BRING
• Ability to obtain a Class III B gaming license.
• A minimum of six (6) months' experience as a Counter/Barista is required.
• Previous lead or supervisory experience preferred.
• Required to have and maintain a valid WA State Health Card/Food Handlers Permit.
• Must be able to maintain Class 12 permit and /or Class 13 Permit required
HOW YOU'LL BE SUCCESSFUL
• Knowledge of health & safety standards and regulations as required.
• Knowledge of computers, basic software, and POS systems.
• Skilled in cash handling and excellent guest service skills.
• Ability to demonstrate a well-groomed presence and always maintain a professional appearance.
• Ability to effectively communicate and train staff.
• Ability to follow oral and written instructions.
• Ability to learn and maintain knowledge of products and procedures.
• Ability to multi-task in a high-pressure environment, with attention to detail.
• Ability to work with and maintain confidential information.
• Ability to work various shifts, weekends, and holidays.