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Senior Assistant Program Manager: West Lake - Cottage 5 | Full-Time 1st Shift/On Call | Lowell, MI @ HOP

Lowell, Massachusetts, USOnsiteFull-time
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About this role

Make a real impact—help someone build independence while building a career, you're proud of.

The Senior Assistant Program Manager is a key leader within Hope Network's Residential Services team. In this role, you will support the daily operations of a Specialized Adult Foster Care (AFC) program while providing leadership, coaching, and oversight to Direct Support Professionals and Shift Managers. Working alongside the Program Manager, you will help ensure high-quality services, regulatory compliance, person-centered care, and a safe, supportive environment where individuals can thrive.

What You'll Do

• Administrative Duties

• Employee Relations and Evaluations

• Monthly Reporting

• Assist in Hiring/Onboarding Process

• Ensuring team is compliant with all state and federal regulations

• Encourage positive relationship building & Promoting Independence

• Transportation and Participation in Community Activities

• Personal Care/Assistance with Activities of Daily Living

• Medication Administration/Health Monitoring

What We're Looking For

• A positive leader who enjoys supporting and developing others

• Strong communication, organization, and problem-solving skills

• Ability to manage multiple priorities in a fast-paced environment

• Commitment to person-centered care and quality services

• Ability to build strong relationships and promote teamwork

What You Bring

Preferred:

• Experience in residential, behavioral health, or human services settings

Required:

• Valid driver's license

• High school diploma or equivalent

• Two years of leadership or supervisory experience

• Ability to obtain CPR/First Aid certification

• Basic computer skills

• Ability to lift up to 50 pounds and assist individuals as needed

• Ability to work scheduled shifts, including weekends

• Ability to pass required background checks

Top Benefits

• Competitive pay

• Medical, dental & vision insurance (may vary based on job status)

• Virtual Concierge Medical Services

• 403(b) retirement with company match (up to 3%)

• Generous Paid Time Off (PTO)

• Paid training + career growth opportunities

• Tuition reimbursement and scholarship opportunities

• Employee Assistance Program (mental health + support)

• Company-paid life insurance

Why Hope Network

Not your average job. Not your average impact.

At Hope Network, you're not just filling a role—you're showing up for someone who needs consistency, encouragement, and support. Every day looks different, but one thing stays the same: what you do matters.

Our teams are built on trust, collaboration, and a shared commitment to those we serve. We believe no human is more valuable than the next—and the work you do here truly matters.

Apply today and start making a difference.

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