About this role
Summary: Responsible for performing daily technical work in the laboratory and phlebotomy services. Also responsible for the coordination of all clerical activities of the Laboratory department.
Essential Duties and Responsibilities: • Checks for approved Medicare diagnosis on all Medicare patients according to Medicare guidelines. Gets ABN signed by patient when necessary. • Acts as a receptionist; including, but not limited to, greeting patients, scanning documents, and answering the phone in a manner congruent with our service excellence initiative. • Utilizes computers as appropriate in completing assigned functions. • Organizes assigned work and accurately completes work load statistics. • Helps co-workers when needed and communicates with laboratory department when needed to ensure an orderly work flow. • Is responsible for the daily cleaning of equipment and maintaining neatness throughout the department. • Records daily temperatures of all refrigerators in the phlebotomy areas. • Organizes assigned work and accurately completes workload. • Follows all organizational and department or unit policies and procedures. • Performs phlebotomy (venipuncture, finger stick, heel stick, and bleeding time) according to established procedure. • Identifies patients and properly labels specimen tubes. • Determines priority of STAT draws. Ensures timely transport of all patient specimens to lab for testing. • Attends all required safety training programs and can describe his or her responsibilities related to general safety, department/service safety, and specific job-related hazards. • Responsibly follows the hospital exposure control plans/bloodborne and airborne pathogens. • Readily accepts changes in assignment. Performs work level of equal skill and responsibility as needed. May also perform work of a higher level in preparation for increased responsibility, and may be required to do work of lesser responsibility when the workload of the department so requires. • Demonstrates respect and regard for the dignity of all patients, families, visitors and fellow employees to ensure a professional, responsible, and courteous environment. • Promotes effective working relations and works effectively as part of a department/unit team inter- and intra- departmentally to facilitate the department's/unit's ability to meet its goals and objectives.
Non-Essential Duties and Responsibilities: • Perform other duties as assigned Professional Requirements • Complete annual education requirements. • Maintain patient confidentiality at all times. • Report to work on time and as scheduled. • Wear identification while on duty. • Maintain regulatory requirements, including all state, federal and local regulations. • Represent the organization in a positive and professional manner at all times. • Comply with all organizational policies. • Conduct oneself as a professional in accordance with PRIDE values. • Participate in performance improvement and continuous quality improvement activities. • Attend regular staff meetings and in-services.
Job Requirements: • Previous data entry preferred • Successful completion of CCMH phlebotomy training. • Equivalent of four years of high school education preferred • One year of full-time experience preferred • Certified or certified eligible with National Phlebotomy Association preferred • Current Basic Life Support (BLS) certification or must be obtained within thirty days of hire. • Advanced Cardiac Life Support (ACLS) certification preferred. • Pediatric Advanced Life Support (PALS) certification preferred.
Organizational/Core Competencies: • Quality Service • Team Work • Communication • Respect for Others • Time and Priority Management