About this role
• Oversee the daily operations of the Urgent Care Center to ensure efficient workflow and patient care.
• Provide direct supervision of clinical staff, including responsibility for staffing, scheduling, and 24/7 clinical coverage.
• Perform diagnostic radiographic procedures in accordance with physician orders and established protocols.
• Assist providers with direct patient care, including rooming patients, obtaining vital, performing EKGs, point-of-care testing, injections, and other medical assisting duties as needed.
• Monitor patient flow and adjust staffing to meet operational and patient care needs.
• Ensure compliance with all safety, infection prevention, and regulatory standards.
• Assist with hiring, training, coaching, and performance management of clinic staff.
• Ensure exam rooms, equipment, and clinical supplies are clean, stocked, and operational.
• Address patient concerns and promote an exceptional patient experience.
• Collaborate with providers and leadership to improve clinic operations, quality, and patient satisfaction.
• Perform other duties as assigned.