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Dispatcher @ ARC

Cypress, Texas, USOnsiteFull-time
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About this role

What you'll do:

• Reviews daily schedule

• Advises truckers of loads to pick up including type and amount of product and advises truckers of payment pickup information if required

• Answers phone assists drivers as needed and takes customer orders from Sales

• Operates scale to weigh incoming and outgoing trucks

• Records appropriate information on tickets for each truck including customer, job, and weight of deliveries

• Ensures all required deliveries to customers/jobs are met, including notifying supervisor if more trucks or deliveries will be required to meet customer requirements

• Accepts checks or cash payments and records accordingly, to be turned over to Accounts Receivable

• Contacts customers to verify readiness to accept loads of materials, and keeps customer informed of loads being delivered

• Provides customer information as required, answering basic questions regarding type, quality, quantity and timeliness of deliveries (May forward customers to sales department for further assistance if needed)

• Generates daily, weekly and monthly reports of activity

• Compiles daily reports including Dispatch Report and Customer Summary Report of pickups and deliveries of crushed concrete materials

• Records petty cash receipts and disbursements, completes and logs all sales receipts, and submits to accounts payable for reimbursement of petty cash account

• Ability to read maps and provide drivers with directions to customer locations

• Performs other duties as required or assigned

What you'll need:

• Excellent verbal communications, reading and writing ability needed at a level to satisfactorily perform job duties

• May be required to provide directions using maps and utilizing Spanish translator if needed

• Able to communicate with other employees and supervisors

• Perform office functions described as follows:

• Basic computer skills required including excel spreadsheets

• Basic math and 10-key adding machine skills.

• Three years of work experience with similar job duties or industry

• Prior general office experience of at least one year, and ability to operate basic office machines including copier, fax, and adding machine

• Ability to read maps and provide drivers with directions to customer locations

• Ability to speak and understand Spanish is a plus

Working Conditions:

• Able to stand for several hours per day and work for long periods without a break

• Able to work in dusty, noisy environment

• Ability to lift and carry 30 lbs.; bend and stoop to file or retrieve records and stock supplies

What you'll get:

• Competitive pay

• Opportunity for annual performance increases

• 401k program with employer matching

• Room for growth and career advancement

• Health insurance

• Dental & vision Insurance

• Paid life insurance

• Paid short term/long term disability

• Paid vacation and sick time

• 11 paid holidays

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