About this role
1Resource Group is currently seeking a highly organized, eager, and self-driven Project Support Representative to support our construction equipment, tools, and supply rental/sales operations. This role ensures fast, accurate order processing and exceptional service for contractors and project teams. The ideal candidate takes initiative, works independently, and thrives in a fast-paced environment. Experience or strong familiarity with construction equipment, tools, or jobsite supplies is highly beneficial.
What You’ll Do
• Manage customer accounts and maintain accurate rental and sales records
• Provide quotes for equipment rentals, tool rentals, and supply/material sales
• Process orders and coordinate fulfillment with operations, dispatch, and yard teams
• Locate and source equipment, tools, and consumables from internal branches and suppliers
• Track deliveries, pickups, transfers, and allocate transportation costs
• Prepare invoices for rentals, sales, consumables, and related services
• Resolve customer issues related to billing, delivery, equipment availability, or service requests
• Maintain proactive, professional communication with contractors and field teams
• Support the organization’s safety standards and HSE documentation requirements
• Work independently to manage priorities and meet deadlines with minimal supervision
What You Bring
• A strong eagerness to learn, grow, and take ownership of your work
• The ability to work independently and exercise sound judgment without constant direction
• Experience or knowledge of construction equipment, tools, and job site supplies is highly beneficial and strongly preferred
• Experience in equipment rental, construction supply, tool rental, or industrial distribution is a plus
• Strong Microsoft Office skills (Excel, Outlook, Word, Teams)
• Ability to multitask effectively in a fast-paced environment
• Strong attention to detail and accuracy
• Professional communication and customer service skills
Scheduled: Monday-Friday 8am-5pm ( in office)
Pay $30hr DOE
Requirements
Education & Experience
• An accredited two (2) or three (3) year technical or business degree with related experience, OR
• A combination of education and work-related experience, preferably in customer service, logistics, or the equipment industry
• Prior experience in construction, equipment rental, or industrial supply is a strong plus but not required
Physical Requirements
• Ability to frequently sit, stand, walk, and perform general office functions
• May occasionally be required to lift, carry, and/or move up to 25 pounds
• Close vision required for computer-based work
• Ability to work at a fast pace and manage stress in a deadline-driven environment
• Occasional exposure to production or field areas may require use of personal protective equipment (PPE) such as safety glasses, hearing protection, or hard hats