About this role
BUSINESS ACCEPTANCE ASSISTANT
At Dentons Business Services, we are committed to excellence in supporting legal professionals with cutting-edge solutions. Our dynamic and diverse team collaborates seamlessly to provide a wide range of services, including finance, IT, human resources, marketing, and more. We pride ourselves on fostering a culture of continuous improvement and adaptability.
Dentons Business Services serves as the operational backbone of Dentons, supporting the world’s largest law firm in delivering exceptional service to clients across Europe, the Middle East, and Africa.
As a crucial component of Dentons' global network, our business services team plays a key role in driving efficiency, innovation, and collaboration.
ABOUT THE ROLE
Dentons Business Services is currently seeking an Administrative Assistant to join the Business Acceptance Department and deliver outstanding proactive support, displaying a strong focus on exceptional client service. Based in Warsaw you will report to the AML Operations Manager and the Senior Conflicts Manager located in the United Kingdom.
This is a fantastic opportunity for someone who is driven, enthusiastic and passionate about delivering a professional service of the highest quality.
KEY RESPONSIBILITIES
Responsible for collating and producing statistical data for the Department in report, graph or other required format Managing the Department's learning management systemActioning amendments and auditing to Department policies and proceduresManaging queries relating to Firm's New Business Intake system (NBI)Processing invoices and Department expensesCreating and managing multiple rotas for the Department to manage various mailboxesAssisting the Department and HR with New Joiner protocolsProviding dedicated support to the Department (arranging meetings, training sessions, managing diaries, compiling documents, notarization of documents etc)Other general administrative tasksDiary and travel management.Preparation of agendas and meeting papers.Responsibility for organising internal events (e.g. training sessions, social events).Multiple inbox ownership and managementInterface with other business services teams and ownership on resolving any business operations problems.Creating and amending data sets in Excel and other types of documentationCreating and amending PowerPoint presentations and Word documentsCarrying out document comparisons and document conversions (e.g. PDF to Word, house-style etc)
REQUIRED SKILLS & QUALIFICATIONS
Demonstrable level of experience supporting senior leadership within a professional services environmentProficient use of Excel and PowerPointProficient use of PowerBIStrong organisational skillsAttention to detail and proof-read documentsConfident and professional communication skills/manner at all levelsExcellent priortisation skills and acute attention to detailAbility to use own initiative and remain calm under pressureWilling to embrace change.Flexible and adaptable approach to work.Strong relationship skills.Proactive with very strong ownership approach to the operational workflow.
BENEFITS
Private medical healthcareMultisport card Worksmile Cafeteria system Workation, up to 90 days a yearA private insurance plan An additional day off for your birthday Volunteering days, up to 2 a yearHybrid work model with an office in Warsaw city center