About this role
We are seeking an Evidence Administrator to join our team in Stratford-upon-Avon on a 12-month fixed-term contract. This hybrid role offers the flexibility of working from home, with two days per week based in the office. The Evidence Administrator will become an expert in how we secure evidence and will play a vital part in Valpak achieving compliance. This role encompasses a wide variety of tasks from carrying out accuracy checks on monthly data reports to ensuring that all WEEE, batteries and packaging evidence received is checked and recorded accurately in Valpak’s in house systems. You will communicate with a variety of different companies and individuals in the compliance sector and will ensure that Valpak continue to operate as a highly efficient compliance scheme. In addition to contributing to ensuring compliance, the Evidence Administrator will work to ensure appropriate contract documentation is kept up to date for the department and support in other key administrative areas across the business as required. Evidence auditing Ensure WEEE, batteries and packaging evidence is recorded accurately in the internal contract management systems Work with the Finance department to process invoices for WEEE contracts Work with various teams to reconcile evidence and ensure documentation is correct Quality assurance Work with the Procurement department to ensure that any queries regarding evidence are resolved efficiently Work with team members to continue development of processes and procedures Commercial contracts administration Produce, analyse and manipulate confidential data Carry out accuracy checks on monthly collection reports from Approved Authorised Treatment Facilities (AATFs) Develop an understanding of operations and provide advice to both internal and external parties Customer service Form and maintain strong relationships with AATFs and Waste Disposal Authority (WDA) contacts Deliver excellent customer service to our WDA accounts via both phone and email