About this role
Are you looking to join a successful and growing organisation who are committed to creating a great safe place to work where all employees have the opportunity to contribute, grow and develop? We are looking for a Digital Workplace Engineer to join our IT team in York. As a Digital Workplace Engineer you will work collaboratively with internal stakeholders to build technology solutions that improve business processes. You'll work at the sharp end of modern IT delivery — designing, building, and supporting the digital tools and platforms that keep the business moving. This is a chance to make a real impact: you'll collaborate with inspirational colleagues and get hands-on with the latest technologies whilst helping to shape a Digital Workplace that's fit for the future. If you're someone who thrives on solving problems and wants your work to genuinely matter, we'd love to hear from you. Role Details: • Annual salary up to £50,000 dependent on skills and experience. Plus potential annual-on-target bonus of up to 5% subject to business performance • Role based: York, YO32 9PT (must live locally) • Contract type: Permanent • Annual leave of 25 days per annum plus bank holidays and opportunity to buy an additional 5 days each year. • Collaborate with technology architects and colleagues in multi-skilled project teams to deliver technical solutions in line with development standards and security policies. • Design, build and maintain technical solutions that support business requirements, supporting the achievement of business objectives, with particular focus on Microsoft M365. • Produce and maintain clear, comprehensive and up-to-date documentation for all solutions. • Analyse and improve existing solutions, applying best practices to enhance performance and reliability. • Engage with external suppliers proactively and assure the quality of solutions they develop and deliver. • Manage and resolve service requests and incidents, ensuring minimal disruption to business processes. • Liaise with stakeholders to review processes and design optimised solutions that improve efficiency and effectiveness. • Contribute to platform and application improvements, ensuring solutions remain fit for purpose. • Support Incident and Problem Management teams by investigating root causes and recommending preventative measures.