About this role
International 5-star hotel ''Grand Hotel Kempinski Riga'' invites to join our team: Front Office Agent (EU work eligible) To ensure high quality, professional reception and service of guests accordingly hotel standards To know the hotel's VIP guests as well as the events taking place in the hotel Communicate with guests, find out their special wishes and, in cooperation with other hotel departments, ensure their fulfillment Inform guests about additional services, special offers offered by the hotel and actively sell them Develop positive and professional cooperation with other hotel departments