About this role
We are looking for a Ride Hailing Specialist you will be responsible for evaluating key business metrics to provide practical business oriented and actionable recommendations, coordinate multi-disciplinary groups and guarantee superior execution during rollouts and initiatives. This role requires a willingness to perform on-site operations and handle negotiations with outside partners. Monitor and analyze core business KPIs daily to identify performance gaps and growth opportunities. Develop and test data-driven hypotheses to improve overall business performance. Gather, clean, and analyze data from various sources to generate actionable insights. Collaborate and negotiate new initiatives & launchings with key internal & external stakeholders Support the development and execution of local marketing strategies with cross-functional teams. Drive initiatives to improve customer satisfaction and retention by acting on feedback and service gaps. Conduct fieldwork, market research, and customer interviews to stay informed on local market dynamics.