About this role
Job summary
The Housekeeper is responsible for undertaking a range of housekeeping duties, which includes cleaning of clinical and non-clinical areas around the Hospital site, disposing of clinical and non-clinical waste, dealing with clean and dirty laundry and making hospital beds, working with COSHH, re-stocking dispensers with consumables, and making up patient gift sets. . The position reports to the Housekeeping Supervisor who may instruct you to undertake other relevant duties associated with the domestic service to support the Housekeeping Team.
Main duties of the job
Provide a high-quality housekeeping service to maintain a clean, safe, and welcoming environment for patients, visitors, and staff. Carry out routine and deep cleaning duties in line with cleaning schedules, infection prevention standards, and hospital procedures. Liaise with Housekeeping Supervisors and clinical teams to prioritise daily tasks, coordinate cleaning activities, and ensure safe access to clinical areas.
Organise and manage own workload effectively, maintaining high standards of cleanliness through the correct use of approved cleaning products, colour-coded equipment, and infection control practices. Work collaboratively with colleagues to ensure all assigned areas are cleaned and maintained to required standards.
Monitor and replenish housekeeping consumables and stock items, assisting with stock control as required. Support the movement of equipment, supplies, and stores between departments where necessary.
Safely collect, segregate, and dispose of clinical and non-clinical waste in accordance with hospital policies. Respond promptly to housekeeping requests and urgent cleaning requirements.
Contribute to cleaning audits, service improvements, and new procedures. Support less experienced team members, promote good practice, maintain excellent customer service, gather patient feedback, and undertake any other reasonable duties appropriate to the role.
About us
At St Josephs Hospital, were more than a healthcare provider, were a community of dedicated people working together to make a real difference in the lives of others. Whether youre delivering care on the front line, supporting services behind the scenes, or leading innovation, every role contributes to our shared purpose.
Our values guide everything we do, how we care for patients, support our colleagues, and shape the future of our organisation.
Together, were shaping a future where everyone can thrive, our patients, our staff, and our community.
Job description Job responsibilities
Liaise with the Housekeeping Supervisor on the areas allocated for cleaning, the replenishment and use of approved cleaning chemicals and consumables and any additional tasks for the day.
Liaise with Clinical Staff regarding the priorities for the daily cleaning requirements, for the coordination of any deep cleans when required and to receive advice on areas that may have restricted access or require specific precautions during the cleaning process.
Collaborate and coordinate with colleagues to allow cleaning to be undertaken productively and efficiently, ensuring that all aspects of a room are signed off upon completion of the cleaning schedule.
Having received priorities for daily cleaning, organise your own work accordingly, working from cleanest areas to dirtiest, and highest areas to lowest. Assist in the economic use of resources and advise on the maintenance of reasonable stock levels and participating in the reordering process when directed.
Maintain safe infection prevention practices following correct infection barrier controls as directed, practice excellent hand hygiene at all times and use colour-coded equipment.
Movement of equipment or stores from one area to another if/when required.
Assist in the implementation and adherence of changes to cleaning procedures, and be able to comment on them.
Offer guidance and support to others with less experience within the team through good communication and demonstration of a sound professional knowledge of practice.
Participate in cleaning audits for your relevant department and contribute to rectify any issues identified in the department.
Re-stock patient gift sets in accordance with Hospital policy.
Capture cleanliness feedback from patients and visitors.
Demonstrate exemplary customer service and professionalism at all time.
Remove both clinical and non-clinical waste from hospital departments and deposit in Hospital waste compound, adhering to waste segregation requirements.
React responsively to Housekeeping helpdesk calls when required.
Undertake any other reasonable duties that are commensurate with the role of a Housekeeper, such as cleaning extract fans, Machine cleaning, etc.
Person Specification
Experience Essential
To have significant experience in cleaning techniques and methods. Evidence of ability to perform independently or as part of a team whilst demonstrating the values and behaviours expected of the organisation. Proven ability to manage own workload and prioritise when there are competing priorities. Able to demonstrate the essential values and commitment required to delivering a high-quality Service.
Desirable
To have experience of cleaning in a healthcare environment.
Knowledge and Skills Essential
Ability to always maintain a friendly and positive body language and personable demeanour. Knowledge of COSHH. Committed to personal and professional development. Able to work hours flexibly. Possess a hard-working nature with an attention to detail and a proactive approach to undertaking your duties. Proven ability to communicate with a wide range of internal and external stakeholders including; patients, staff-members, visitors, suppliers & environmental health. Evidence of good literacy skills and the ability to understand instructions, guidance, policies and procedures. Knowledge of preparing and using cleaning chemicals. Knowledge of NHS colour coding for cleaning equipment.
Desirable
Knowledge of using machinery (corded/Cordless).
Qualifications Essential
Maths and English GCSE.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name St Joseph’s Hospital
Address Harding Avenue
Malpas
Newport
NP20 6ZE
United Kingdom
Employer's website https://www.stjosephshospital.co.uk/ (Opens in a new tab)