About this role
Job summary
An exciting opportunity has arisen for an Acute Oncology Administrator at Kingston Hospital.
The post holder will be responsible for providing a comprehensive administrative and secretarial service to the Acute Oncology Team (AOT), working closely with the Lead Nurse and Consultant, who also lead on the Non Specific Symptoms Rapid Diagnostics Pathway (RDCC).
The post holder will liaise with other administrative and clerical teams to ensure that this service is of the highest quality. The post holder will ensure effective and timely communication with patients and members of outside organisations. Assisting the AOS/RDCC team in triaging telephone calls and sign posting patients where required.
Main duties of the job
The post-holder is the main point of contact for Trust staff, GPs, patient and carers following an AOS or RDCC referral The post holder will need to have a good understanding of a range of work procedures and practices, the majority of which are non-routine and which require an intermediate level of theoretical knowledge, acquired either through formal training or equivalent experience The post-holder will provide and receive complex information relating to AOS referrals which requires persuasive skills where the agreement and cooperation of a wide range of Trust staff is required. The post-holder will be required to plan and organise a number of complex activities or programmes which require the formulation and adjustment of plans The post-holder will be responsible for taking/transcribing formal minutes, will regularly use computer software to develop/create reports, documents and drawings and will be responsible for maintaining the AOS and RDCC referrals database The post-holder will be required to participate in undertaking surveys or audits relevant to the work of the department and development of the service it provides Continued on attached JD...
About us
Kingston and Richmond NHS Foundation Trust has four key values and we want to employ and work with people who share these values and demonstrate behaviours that support them. They are:
Compassionate- We treat everyone with kindness, understanding and empathy
Inclusive- We are respectful, fair and open, valuing everyone's unique contribution
Collaborative-We work together across our teams and with our partners and are helpful, positive and supportive
Inspiring- We strive for the best for patients, communities, staff and partners and are always learning and improving
Job description Job responsibilities
***Please see the attached supporting document/s (JD) which contains more information about the role in the job description and person specification***
NB: ensure any supporting statements align with the job description and person specification, as your application will be assessed against these criteria.
Person Specification
Essential Essential
RSA/NVQIII in Secretarial Studies/Business Administration or equivalent knowledge/experience Minimum 2 years experience as a secretary or administrator with experience of NHS/Healthcare services
Desirable
Previous experience in cancer services AMPSPAR or equivalent Booking clinics and dealing with patient records
Skills Essential
Proficient in use of Software systems Knowledge and experience of office management, systems and practice Database / Audit management Excellent communication skills, oral and written
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Kingston and Richmond NHS Foundation Trust
Address Kingston Hospital
Galsworthy Road
Kingston
KT2 7QB
United Kingdom
Employer's website https://www.kingstonandrichmond.nhs.uk/ (Opens in a new tab)