About this role
Job summary
At the UK Health Security Agency (UKHSA), we are recruiting Business Change Managers to support our vital mission of protecting the nation from health threats. You will play a key role in shaping, delivering and embedding change across a diverse range of projects, programmes and portfolios. Successful candidates may be assigned to initiatives such as:
UKHSA major change programme Health protection and public health initiatives Technology and digital transformation programmes Infrastructure development projects Organisational change and transformation activity
We are seeking experienced change professionals, particularly those with a strong track record in transformational delivery, government reform, or large-scale infrastructure projects.
Main duties of the job
As Business Change Manager you will:
Lead the implementation of change across designated projects or workstreams, and support change activities across a broader portfolio where required. Collaborate with project and programme teams to prepare the business for change and ensure successful adoption. The changes you support will typically be moderate in complexity. Act as a bridge between delivery teams and end users, ensuring change activity is well planned, effectively supported, and safely implemented to realise agreed benefits. This role is a government project delivery profession role and part of UKHSA's project delivery resource model. It is aligned to the Project Delivery Capability Frameworkcareer pathway Business Change Manager SEO.
The above list is not exhaustive.
About us
We pride ourselves as being an employer of choice, where Everyone Matters promoting equality of opportunity to actively encourage applications from everyone, including groups currently underrepresented in our workforce.
UKHSA ethos is to be an inclusive organisation for all our staff and stakeholders. To create, nurture and sustain an inclusive culture, where differences drive innovative solutions to meet the needs of our workforce and wider communities. We do this through celebrating and protecting differences by removing barriers and promoting equity and equality of opportunity for all.
Please visit our careers site for more information https://gov.uk/ukhsa/careers
Job description Job responsibilities
The main responsibilities for this role are as follows:
Lead business change activities, working with the project to support delivery of business casebenefits and outcomes. Assess and understand the impact of change on stakeholders and business areas. Support the preparation of the change management elements of the Business Case. Engage with business end users to inform the creation of Business Change products. Support the development of required Business Change products, including change plans andreadiness assessments. Establish, maintain and monitor the change plan. Work with the Project Manager, Benefits Manager and stakeholders to identify and support the realisation of benefits. Support the development and maintenance of communications plans, drafting content for change-related communications. Identify stakeholders and effectively manage relationships, ensuring their inclusion inengagement. Encourage input from diverse staff groups and use insights to shape future service, processor system design. Act as a key contact for stakeholder queries and support senior stakeholder engagement asrequired. Use digital tools and data analytics to track impacts, monitor adoption and manage change. Champion the use of best practice and provide expert advice and guidance. Be an active member of the UKHSA Project Delivery Profession Community. The job holder will be supported to work towards achieving Government Project DeliveryAccreditation where they do not already hold this.
Essential Criteria
Demonstrable recent experience delivering business change activities within a project, programme or operational change environment. Recent working knowledge of techniques for capturing stakeholder needs, assessing requirements and supporting delivery using structured change methodologies. Recent experience of contributing to business readiness activities, ensuring users and services are prepared for implementation and adoption. Awareness of project delivery disciplines, including business case development, benefits management, change control, planning, scheduling, assurance, risk and issue management and governance. Excellent communication skills with the ability to build effective working relationships with a range of stakeholders. Ability to use digital tools and data insights to support effective change management, including tracking, reporting, and monitoring adoption. Strong capability in using Microsoft Office applications, (Outlook, Word, Excel, PowerPoint) with the ability to produce clear documentation, reports and presentations Selection ProcessDetails(Success Profiles)
This vacancy is using Success Profiles andwill assess your Behaviours, Experience and Technical skills.
Stage 1: Application &Sift
Success profilesSuccess Profiles - GOV.UK
You willbe requiredto complete an application form. You will be assessed onthe listed 6 essential criteria, and this will be in the form of a:
Application form(Employer/ Activity history section on the application)
1000 wordsupporting statement.
This should outline how you consider your skills,experienceandknowledgeprovide evidence of your suitability for the role, with reference to the essential criteria.You will receive a joint score for your application form and statement. (The application form is the kind of information you would put into your C.V please beadvisedyou will not be able to upload your CV. Please complete the application form in as much detail as possible). Please do not email us your CV.
HealthjobsUK has a word limit of 1500, but your supporting statement must be no more than 1000 words. We will not consider any words over 1000 words.
Longlisting:In the event ofa large number ofapplicationswewilllonglistinto 3 piles of:
Meets all essential criteria Meets some essential criteria Meets no essential criteria If used, the pile Meets all essential criteria willproceed to shortlisting
Shortlisting:
In the event ofa large number ofapplications wemay conducta initial sift, on the lead criteria of:
Demonstrable recent experience delivering business change activities within a project, programme or operational change environment. Recent working knowledge of techniques for capturing stakeholder needs, assessing requirements and supporting delivery using structured change methodologies. Recent experience of contributing to business readiness activities, ensuring users and services are prepared for implementation and adoption. If you are successful at this stage, you will progress to the Stage 2: Pre interview assessment.
Feedback will not be provided at this stage.
Stage 2 : Pre interview assessment: Technical Skills
Candidates will be invited to a 20-minute pre-interview assessment which will be undertaken remotely, via MS Teams.
The pre-interview assessment will assess your Technical Skills through instinctual critical thinking and situational judgement, drawing from your Business Change technical experience.
A scenario will be presented on the screen, read aloud and shared using the chat function. You will be expected to consider the situation (5 minutes) and share your thinking (10 minutes).
If you are successful at this stage, you will progress to Stage 3: Interview.
Stage 3: Interview
Success profilesSuccess Profiles - GOV.UK
You will be invited to an interview via MS Teams.
Behaviours will be tested at interview.
The Behaviours tested during the interview stage will be:
Communicating and Influencing (Lead behaviour) Working Together Leadership Interviewdates areto be confirmed.Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.
Location
This role is being offered as hybrid working based at any of our Core HQs. We offer great flexible working opportunities at UKHSA and operate using a hybrid working model where business needs allow. This provides us with greater flexibility about how and where we work, to get the best from our workforce. As a hybrid worker, you will be expected to spend a minimum of 60% of your contractual working hours (approximately 3 days a week pro rata, (averaged over a month) working at one of UKHSA's core HQs (Birmingham, Leeds, Liverpool, and London). Our core HQ offices are modern and newly refurbished with excellent city centre transport links and benefit from co-location with other government departments such as the Department for Health and Social Care (DHSC).
Security Clearance Level Requirement
Successful candidates must pass a basicdisclosure and barring security check before they can be appointed.Successful candidates must meet the security requirements before they can be appointed. The level of security needed is Basic Personnel Security Standard.
Eligibility Criteria
Open to all external applicants (anyone) from outside the Civil Service (including internal applicants).
Salary Information
If you are successful at interview, and are moving from another government department, NHS, or Local Authority, the relevant starting salary principles for level transfers or promotions will apply. Otherwise, roles are offered at the pay scale minimum for the grade, but in exceptional circumstances there may be flexibility if you are able to demonstrate you are already in receipt of an existing, higher salary. Pay increases are through the relevant annual pay award for the role and terms.
Please be aware that the salary is based on the office location.
Senior Executive Officer (SEO) £41,983- £48,128 (National) £44,148- £50,121 (Outer London) £46,310- £52,113 (Inner London)
Person Specification
Application form and supporting statement Essential
Application form and supporting statement
Round 2 interview (Behaviours) Essential
Leadership Communicating and Influencing Working Together
Round 1 Interview (pre interview assessment) Essential
Technical skills
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name UK Health Security Agency
Address Core HQ
Birmingham, Leeds, Liverpool, London (Canary Wharf)
E14 4PU
United Kingdom
Employer's website https://www.gov.uk/government/organisations/uk-health-security-agency (Opens in a new tab)