About this role
Job summary From £40,0000 and Car allowance +Commission. Barchester are recruiting a Regional Customer Relationship Manager to join one of our divisions. We are looking for a professional sales professional who will support this region to increase occupancy. This is your opportunity to work alongside an exceptional management team to ensure the success of first-class care homes in the region. Barchester are an industry-leading care provider, holding some of the best quality ratings of any large care home provider in the UK, with a clear focus on providing our residents with exceptional quality care. REWARDS PACKAGE: Attritive salary, alongside a competitive commission structure Access to a range of retail and leisure discounts Access to a range of wellbeing support and Best Doctors Service Opportunity to develop within a hugely supportive team RESPONSIBILITIES: Managing enquiries to improve the conversion rates and achieve occupancy targets Excellent communication skills. Networking within the local community to raise the profile of the home and generate enquiries Supporting local and wider marketing activities to generate enquiries, drive conversion rates and increase occupancy Identifying opportunities to improve s
Main duties of the job Barchester are recruiting a Regional Customer Relationship Manager to join one of our divisions. We seek a professional sales professional to support the region in increasing occupancy. This is your opportunity to work alongside an exceptional management team to ensure the success of first-class care homes in the region. Barchester is an industry-leading care provider holding some of the best quality ratings of any large care home provider in the UK, with a clear focus on providing our residents with exceptional quality care. The role involves managing enquiries to improve conversion rates and achieve occupancy targets, networking within the local community to raise the profile of the home and generate enquiries, and supporting local and wider marketing activities to generate enquiries and increase occupancy. Candidates should have proven sales and marketing experience, preferably in healthcare, be self-motivated and target-driven, and have strong communication skills.
About us Barchester Healthcare is a leading care provider in the UK, known for its commitment to delivering high-quality care to its residents. The organisation holds some of the best quality ratings among large care home providers in the UK. Barchester is dedicated to providing exceptional quality care, focusing on the well-being of residents. The company values its team members, ensuring that they are respected, their contributions valued, and offering progression opportunities. Barchester's rewards package includes an attractive salary with a competitive commission structure, access to a range of retail and leisure discounts, and a variety of wellbeing support services. It is an empowering and rewarding place to work, with opportunities for development within a supportive team.
Job description Job responsibilities
From £40,0000 and Car allowance +Commission.Barchester are recruiting a Regional Customer Relationship Manager to join one of our divisions. We are looking for a professional sales professional who will support this region to increase occupancy. This is your opportunity to work alongside an exceptional management team to ensure the success of first-class care homes in the region. Barchester are an industry-leading care provider, holding some of the best quality ratings of any large care home provider in the UK, with a clear focus on providing our residents with exceptional quality care. REWARDS PACKAGE: Attritive salary, alongside a competitive commission structure Access to a range of retail and leisure discounts Access to a range of wellbeing support and Best Doctors Service Opportunity to develop within a hugely supportive team RESPONSIBILITIES: Managing enquiries to improve the conversion rates and achieve occupancy targets Excellent communication skills. Networking within the local community to raise the profile of the home and generate enquiries Supporting local and wider marketing activities togenerate enquiries,drive conversion rates and increase occupancy Identifying opportunities to improve sales and marketing performance NEED TO HAVE: Have proven sales and marketing experience preferably in healthcare but not essential Have the ability to analyse data on Salesforce or similar CRM application Be self-motivated and target driven Have interpersonal and professional qualities Confident user of Microsoft Office (Excel/Powerpoint) Full UK driving licence. NEED TO DO: Represent Barchester and our state of the art home in a friendly and professional manner. Responsible for all sales activity for the home. Talking to potential new residents over the phone, and providing informative and welcoming tours of the home. Engage with residents and relatives to understand their experience and requirements. Respond to sales enquiries. Actively generate leads and identify local marketing opportunities. Maintain a contacts database. Barchester are dedicated to ensuring that our team are respected and their contribution valued. If you are looking to develop a career with an employer that is supportive and offers progression opportunities, Barchester is an empowering and rewarding place to be.
Person Specification
Qualifications Essential
Have proven sales and marketing experience preferably in healthcare. Experience with Salesforce or similar CRM applications. Must be self-motivated, target driven, and possess excellent communication skills. A confident user of Microsoft Office, specifically Excel and PowerPoint, is required. Additionally, a full UK driving licence is necessary.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Barchester Healthcare
Address Barchester Healthcare
Stoke on Trent
ST6 5QS
United Kingdom
Employer's website https://www.barchester.com/ (Opens in a new tab)