About this role
Job summary
Join Our Friendly and Supportive Team at Thorneloe Lodge Surgery
Thorneloe Lodge Surgery is a welcoming, family-orientated GP practice committed to delivering exceptional patient care in a supportive and collaborative environment. We are looking for an enthusiastic and experienced Practice Nurse to become part of our growing, forward-thinking team.
Over the past two years, our nursing team has expanded significantly and now consists of an Advanced Clinical Practitioner, two Practice Nurses, a Nurse Associate Student, a Healthcare Assistant and a Phlebotomist. This growth reflects our commitment to investing in our staff, developing new services and creating a positive workplace where every team member is valued.
As part of our close-knit team, you'll enjoy working alongside experienced and approachable colleagues who are passionate about providing high-quality care and supporting one another. We encourage professional development, welcome new ideas and strive to create an environment where you can build your skills, make a real difference to patients and enjoy coming to work each day.
If you're looking for a practice where teamwork, respect and patient-centred care are at the heart of everything we do, we'd love to hear from you.
Main duties of the job
The post holder will provide and maintain a high standard of nursing care across the whole practice population.
Focus will be to deliver GMS Practice Nurse duties to patients, both reactive and preventative, including those with long term conditions. Skills would include Dressings, Compression Bandaging, Suture & Clip Removal, Wound Management, Phlebotomy, ECGs,General Observations, Injections, Child Health & Immunisations, NHS Health Checks,Cervical Cytology, INR Monitoring, Minor Ops, Contraception, Travel and Routine Vaccines.
The ideal candidate will be able to work autonomously and be responsible for the care delivered, demonstrating critical thinking and skills in clinical decision-making in the management of patients. They will work collaboratively with the general practice team to meet the needs of patients and support the delivery of policy and procedures.
About us
We are a bustling organisation, with a team which is a happy family. We respect, listen to and value every member of staff, as each has an important role to play in the organisation.
Job description Job responsibilities
Position: PRACTICE NURSE
Accountable to: NURSE MANAGER, PRACTICE MANAGER AND PARTNERS
Hours: 24-30 hours per week (over 3-4 days)
Pay: Dependent on Experience
General Information
Thorneloe Lodge Surgery is situated within the Worcester City locality boundary and provides general medical services to approximately 11,200 patients. The Practice has three partners, 4 salaried GPs, a locum Advanced Nurse Practitioner, Clinical Pharmacist, strong nursing team who are supported by skilled receptionists and administrators.
Job Summary
The Practice Nurse will be responsible for a number of clinical areas such as infection prevention and control, health promotion, well woman and man clinics, as well as actively supporting the practice management team in the reviewing of clinical policy and procedure.
Key responsibilities
Clinical practice
To provide high quality patient care and treatment at all times
Assess, plan, develop, implement and evaluate treatment programmes that promote health and well-being
To promote and participate in monitoring a safe, therapeutic and comfortable environment
Work with other health care professionals to monitor, manage and treat long-term conditions in line with national and local policies and practice needs
To take responsibility for the safe storage and administration of drugs and equipment
To participate in setting and monitoring standards using evidence passed practice to ensure effecting and safe care
Prioritise health problems and intervene appropriately to assist the patient in complex, urgent or emergency situations, including initiation of effective emergency care
Support patients to adopt health promotion strategies that promote patients to live healthily, and apply principles of self-care
Support and manage health needs of women presenting for family planning and cervical cytology consultations
Implement and participate in vaccination and immunisation programmes for both adults and children
Advise, support, and administer vaccinations where appropriate for patients travelling abroad
Promote and deliver evidence-based care for patients presenting with aural conditions
Meet the needs of patients presenting for opportunistic wound care
Communication
Demonstrate sensitive communication styles to ensure patients are fully informed and consent to treatment
Communicate effectively with patients and carers, recognising the need for alternative methods of communication to overcome different levels of understanding, cultural background and preferred ways of communicating
Anticipate barriers to communication and take action to improve communication
Act as an advocate when representing patients and colleagues
Delivering a quality service
Recognise and work within own competence and professional code of conduct as regulated by the NMC
Produce accurate, contemporaneous and complete records of patient consultation, consistent with legislation, policies and procedures
Prioritise, organise and manage own workload in a manner that maintains and promotes quality
Deliver care according to NSF, NICE guidelines and evidence-based care
Participate in the maintenance of quality governance systems and processes across the practice
Collaborate on improving the quality of health care in partnership with other clinical teams, responding to local and national policies and initiatives as appropriate
Evaluate the patients response to health care provision and the effectiveness of care
Support and participate in shared learning across the practice and wider organisation
Participate in the management and review of patient complaints, and identify learning from clinical incidents and near-miss events using a structured framework (eg root-cause analysis)
Participate in the performance monitoring review of the team, providing feedback as appropriate
Understand and apply legal policy that supports the identification of vulnerable and abused children and adults, being aware of statutory child/vulnerable adult health procedure and local guidance
Work within policies regarding family violence, vulnerable adults, substance abuse and addictive behaviour, and refer as appropriate
Team working
Understand own role and scope, and identify how this may develop over time
Work as an effective and responsible team member, supporting others and exploring the mechanisms to develop new ways of working
Prioritise own workload and ensure effective time-management strategies are embedded within own practice
Work effectively with others to clearly define values, direction and policies impacting upon care delivery
Participate in team activities that create opportunities to improve patient care
Participate in and support local projects as agreed with the practice management team
Management of risk
Manage and assess risk within the areas of responsibility, ensuring adequate measures are in place to protect staff and patients
Monitor work areas and practices to ensure they are safe and free from hazards and conform to health, safety and security legislation, policies, procedures and guidelines
Ensure safe storage, rotation and disposal of vaccines and drugs
To undertake mandatory and statutory training requirements
Apply infection-control measures within the practice according to local and national guidelines
Organisational
To maintain accurate records and data using the EMIS WEB clinical computer system
Review and process data using accurate Read codes to ensure accurate retrieval for monitoring and audit processes
Manage information searches using patient databases, for example, the retrieval of relevant information for patients on their condition
To provide reliable and up to date information to support consultations/patient conditions
Understand all aspects of Data Protection, Confidentiality and the responsibility of self and others regarding the Freedom of Information Act
Record and report all significant events and clinical incidents
Maintain established reporting, communication and documentation
Maintain current NMC registration adhering to NMC code at all times.
Learning and development
Act as mentor to health care assistants, student nurses and student nurse associates if appropriately qualified
Disseminate learning and information gained to other team members in order to share good practice and inform others about current and future developments
Assess own learning needs and undertake learning as appropriate
Make effective use of internal and external learning opportunities within and outside the workplace, evaluating their effectiveness and feeding back relevant information
Provide an educational role to patients, carers, families and colleagues in an environment that facilitates learning
Equality and diversity
Identify patterns of discrimination, take action to overcome this, and promote diversity and quality of opportunity
Enable others to promote equality and diversity in a non-discriminatory culture
Support people who need assistance in exercising their rights
Monitor and evaluate adherence to local chaperoning policies
Act as a role model in the observance of equality and diversity good practice
Accept the rights of individuals to choose their care providers, participate in care and refuse care
Assist patients from marginalised groups to access quality care
Maintain and respect the privacy, dignity and beliefs of patients, carers and colleagues at all times
Support the diversity, equality and rights of patients in line with practice policy and procedure.
To behave in a manner which is non-judgemental, respectful and welcoming to all patients and visitors to the practice at all times
Health & Safety
Maintain a healthy and safe working environment in line with national, local and practice policy, procedure and guidelines
Maintain an awareness of safe practice and assessment of risk.
Person Specification
Qualifications Essential
Registered General Nurse Recognised qualification to diploma level or above A demonstrable commitment to professional development
Desirable
Clinical supervision training and experience Mentor/teaching qualification
Knowledge and Skills Essential
Effective communication and interpersonal skills Knowledge and understanding of current national developments and trends in health care, quality assurance and practice development Assess and develop risk management protocols Implement strategies for quality assurance and quality audit Evidence of innovative practice Computer literate Clinical skills childhood immunisation, cervical screening, ear care, phlebotomy Knowledge of Patient Group Directives and associated policy Change-management skills and ability to support patients to change lifestyle Communication skills, both written and verbal Ability to communicate difficult messages to patients and families Negotiation and conflict management skills IT skills Awareness of Clinical Governance issues in Primary Care
Desirable
Experience of working with new technologies in health care practice Understanding of clinical coding in general and Read coding in particular Understanding of the health needs assessment process Experience of EMIS WEB, DOCMAN and abtrace Travel Vaccinations Experience of teaching and mentorship in a clinical setting
Qualities and Attributes Essential
Able to demonstrate enthusiasm to developing nursing skills An understanding, acceptance and adherence to the need for strict confidentiality Ability to use own judgement, resourcefulness and common sense Ability to work without direct supervision and determine own workload priorities Ability to work as part of an integrated multi-skilled team Pleasant and articulate Able to work under pressure Able to work in a changing environment Able to use own initiative
Other Essential
Able to demonstrate enthusiasm to developing nursing skills An understanding, acceptance and adherence to the need for strict confidentiality Ability to use own judgement, resourcefulness and common sense Ability to work without direct supervision and determine own workload priorities Ability to work as part of an integrated multi-skilled team Pleasant and articulate Able to work under pressure Able to work in a changing environment Able to use own initiative
Experience Essential
Minimum 2 years post registration experience Involvement in implementing and using protocols and clinical guidelines Experience of audit Experience of working in accordance with the NMC Code of Professional Conduct Experience of EMIS WEB Clinical Systems Experience of multi-skilled approach to Chronic Disease Management (Long Term Conditions) Experienced in phlebotomy, ECGs, Dressings, Compression management, and injection skills.
Desirable
Experience managing chronic respiratory conditions, such as asthma and COPD. Experience in spirometry and FENO testing and interpretation. Clean driver's licence with access to a car to facilitate home visits. Experience of working within the general practice or community setting.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details Employer name Thorneloe Lodge Surgery
Address 29 Barbourne Road
Worcester
WR1 1RU
United Kingdom
Employer's website https://www.thorneloelodgesurgery.co.uk/ (Opens in a new tab)