About this role
Job summary
An exciting opportunity has arisen to join the Bolton Community Practice team. We are a busy GP surgery with four sites across Bolton delivering GP services to a population of 16, 000 patients. We are an EMIS Web practice.
We are seeking to appoint a Health Care Assistant to work up to 37.5 hours per week, to support our well established clinical team
Main duties of the job
The HCA works within the organisation and supports the practice nursing and administrative teams in the delivery of clinical and administrative services. This role involves working as part of the practice multi-disciplinary team, delivering care within their scope of practice to the entitled patient population.
Having completed the Care Certificate or equivalent qualification, the HCA will deliver and assist clinical staff in the provision of treatment, preventative care, health promotion, long-term condition management and patient education while also supporting the administrative team on an as-required basis.
About us
Bolton Community Practice is a Social Enterprise organisation with four sites across Bolton, delivering primary medical services to approximately 16, 000 patients. We are a forward looking, patient centred practice, which strives to provide the highest quality healthcare and achieve excellent patient and professional satisfaction.
We are rated good with outstanding features by CQC.
Job description Job responsibilities
The following are the core responsibilities of the Healthcare Assistant in delivering health services. There may be, on occasion, a requirement to carry out other tasks. This will be dependent upon factors such as workload and staffing levels:
a. Consult with patients and their families to undertake assessments of patient need
b. Deliver and assist clinical staff in the provision of treatment, preventative care, health promotion, long-term condition management and patient education
c. Be an integral part of the general practice team
d. Provide clinical support to registered nurses and other healthcare professionals within the organisation
e. Deliver basic clinical care interventions under supervision, supporting continuity of care and patient safety initiatives
f. Act as a chaperone as required
g. Ensure specimens are recorded and ready for onward transportation
h. Provide support during minor operations as required
i. Ensure clinical waste is removed from clinical areas and sharps bins replaced in accordance with the organisations IPC Policy
j. Work within national and local protocols where these exist
k. Be aware of your duties and responsibilities regarding current legislation and adhere to practice policies and procedures on Safeguarding Adults and Safeguarding Children
l. Recognise the boundaries of their practice and know when and to whom patients should be referred
m. Support in the delivery of enhanced services and other service requirements
n. Support the administrative team on an as-required basis
o. Undertake all mandatory training and induction programmes
p. Contribute to and embrace the spectrum of clinical governance
q. Maintain a clean, tidy, effective working area at all times
r. Attend a formal appraisal with their manager at least every 12 months. Once a performance/training objective has been set, progress will be reviewed on a regular basis so that new objectives can be agreed
Person Specification
Clinical knowledge and skills Essential
Ability to undertake vaccinations Understanding of the principles of ECGs Able to perform venepuncture Wound care/removal of sutures and staples Ability to undertake patient medicals, including height, weight, BP, pulse and BMI etc. Ability to work within own scope of practice and understanding when to refer to colleagues Clinical IT system user skills and thew ability to record accurate clinical notes Understanding of safeguarding adults and children Chaperone procedure Understand the requirement for PSDs and associated policy
Desirable
Broad knowledge of clinical governance
Qualifications Essential
Has completed the Care Certificate or equivalent qualification and as detailed within CQCs GP mythbuster 57: Health Care Assistants in General Practice There may need to be proof of any courses or training qualifications commensurate with the post
Personal qualities Essential
Demonstrate personal accountability, emotional resilience and work well under pressure Ability to follow legal, ethical and clinical policy and procedure Knowledge of and ability to work to key policies and procedures Ability to use own initiative, discretion, and sensitivity Problem solver with the ability to process information accurately and effectively, interpreting data as required Able to get along with people from all backgrounds and communities, respecting lifestyles and diversity Ability to work as a team member and autonomously Excellent communication skills and effective in communicating and understanding patient needs Sensitive and empathetic in distressing situations Commitment to ongoing professional development Punctual and committed to supporting the team effort High levels of integrity and loyalty Clear, polite telephone manner Flexible and cooperative Motivated
Desirable
Competent in the use of MS Office and Outlook Good organisational skills Problem solver with the ability to process information accurately and effectively, interpreting data as required Effectively utilise resources
Experience Essential
Experience of working with the general public Experience of working in a healthcare setting
Desirable
Has worked in a primary care environment Understanding of infection prevention and control measures
Other requirements/wider responsibilities Essential
Disclosure Barring Service (DBS) check Occupational Health clearance
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Bolton Community Practice C.I.C
Address Waters Meeting Health Centre
Waters Meeting Road
Bolton
BL1 8TT
United Kingdom
Employer's website http://www.boltoncommunitypractice.nhs.uk/ (Opens in a new tab)