About this role
Job summary
We are seeking a Senior Imaging Healthcare Assistant to join our CT/MRI service at The James Paget University Hospital NHS Foundation Trust, working across the CT/MRI Department and our Community Diagnostic Centres in Gorleston and Great Yarmouth.
The successful candidate will support the imaging team by delivering high-quality clinical care, direct patient support, and administrative duties that contribute to safe, efficient patient flow and an excellent patient experience. The role requires regular liaison with wards, the Emergency Department, outpatient clinics, and portering services, demonstrating excellent communication skills, professionalism, and a patient-centred approach at all times.
Main duties of the job Working under the direction of a Registered Healthcare Professional, Senior Imaging Healthcare Assistants (SIHAs) contribute to the delivery of safe, effective, and patient-centred care. They are responsible for prioritising their workload appropriately and developing and maintaining the competencies required to support safe practice and effective performance within the role. This is a vital role within the CT/MRI service, supporting the delivery of safe, efficient, and patient-centred care while helping to ensure the smooth running of the department. The post holder will play an important role in patient preparation for imaging examinations, including undertaking pre-scan checks and cannulation following appropriate training and competency assessment. No two days are the same, with duties varying according to the clinical area, service demands, and the needs of the patients attending the department.
CT/MRI is a growing team who provide diagnostic imaging at the highest level to support a wide range of clinical services throughout the trust. The person applying for this role should want to work in a dynamic and diverse team who have patient centred care as the focus of what they do.
About us
We want to attract the best and brightest people to work with us and that means we will look after you from the moment you apply for a role at the Trust and throughout your career with us. Our staff are central to everything we do, and we believe that investing in you is crucial if we want to enable you to reach your full potential.
Job description Job responsibilities
Please see the Job Description and Person Specification for a full and comprehensive overview for this position.
Person Specification
Education and Qualifications Essential
GCSE English Language and Maths A to C or 4-9 or functional skills or equivalent NVQ Level 3 or equivalent or willing to undertake a Level 3 apprenticeship in Senior Healthcare Support
Desirable
Care Certificate
Knowledge and Experience Essential
Experience of working in a health, social or residential care setting To demonstrate a range of procedures and practices, base level of theoretical knowledge Demonstrate through previous experience the ability to escalate concerns Ability to work in a multi-agency team Ability to work with staff from a diverse range of backgrounds
Desirable
Previous use of NHS IT systems
Skills and Knowledge Essential
Plan and prioritise own workload Confidence to work flexibly and to challenge established ways of working and organisational structures. Demonstrate the promotion of equality, diversity and rights of others Ability to complete patient records in accordance with policies and procedures Computer keyboard skills
Desirable
Previous experience working in Diagnostic Imaging
Values and Behaviours Essential
Trust Values and Behaviours
Desirable
Was JPUH and department mentioned in application Flexible working
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name James Paget University Hospitals NHS Foundation Trust
Address James Paget Hospital
Lowestoft Road
Gorleston
NR316LA
United Kingdom
Employer's website https://www.jpaget.nhs.uk/work-for-us/ (Opens in a new tab)