About this role
Job summary
We are looking to recruit two enthusiastic, motivated people who will provide clerical duties. The post will be based at Royal Alexandra Hospital, Marine Drive, Rhyl.
The successful candidates will have a good standard of education, good communication skills, be able to work on their own initiative and be efficient and organised with their own workload. The candidates should also have keyboard skills.
A good telephone manner and communication skills are essential. The ability to speak Welsh would be beneficial but is not essential. The post holder will be required to demonstrate a professional and sensitive manner and maintain confidentiality at all times.
Main duties of the job
Undertake clerical and some word processing duties as directed by the team. Assist with the booking / rearranging of appointments as directed by the team. Deal with enquiries either on the telephone or face to face form health professionals, colleagues, and the public, under the guidance of the administrative team. File reports / letters or relevant information within individual case notes following relevant protocols and in an accurate and timely manner. Dealing with incoming and outgoing mail and distribute accordingly.
The ability to speak Welsh is desirable for this post; English and/or Welsh speakers are equally welcome to apply.
About us
If you relish a challenge, have a passion to help others or simply fancy a fresh start, then Betsi Cadwaladr University Health Board (BCUHB) North Wales, has all the right ingredients. The largest health organisation in Wales, providing a full range of primary, community, mental health, acute and elective hospital services for a population of around 700,000, across North Wales . Join our team and get the support you need, in line with our Organisational Values and 'Proud to Lead' competence framework.
Enjoy being part of working with engaged leadership at all levels, and be assured we are committed to promoting equality and diversity, and are proud to welcome applicants under the "Disability Confident Employer" scheme.
Please check your email account regularly. Successful applicants will receive all recruitment related correspondence via the email account registered on the application form.
Applications may be submitted in Welsh. Applications submitted in Welsh will not be treated less favourably than an application submitted in English.
Job description Job responsibilities
You will be able to find a full Job description and Person Specification attached within the supporting documents or please click Apply now to view in Trac.
Person Specification
Qualifications Essential
Educated in English to GCSE standard or NVQ L2 Administration or Demonstratable Experience
Desirable
IT Qualification
Experience Essential
Previous clerical/administrative experience
Desirable
Experience of working in the NHS
Skills Essential
Basic keyboard skills Able to use electronic information systems Ability to work to strict deadlines and prioritise tasks with minimal supervision
Desirable
Previous use of oracle or similar system. Working knowledge of the WPAS (patient administration system)
Knowledge, Personal Qualities and Other Relevant Requirements Essential
Knowledge of Confidentiality Willing to Learn new skills Excellent Communication Skills with all Stakeholders
Desirable
Welsh Speaking
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name Betsi Cadwaladr University Health Board
Address Royal Alexandra Hospital
Marine Drive
Rhyl
LL18 3AS
United Kingdom
Employer's website https://bcuhb.nhs.wales/train-work-live/ (Opens in a new tab)