About this role
Job summary
An exciting opportunity has arisen for an enthusiastic and proactive individual with a passion for using data to identify and make improvements and great interpersonal skills to apply for a 12 month fixed term/secondment for the position of Quality and Improvement Officer for the Medicine Group at University Hospitals Coventry & Warwickshire (UHCW) NHS Trust.
The post-holder will work closely with clinical colleagues within the Medicine group. They will support with facilitation of multiple quality aspects with the clinical teams including clinical audits, guidelines, incidents, risks, complaints and mortality reviews. They will also support with data analysis and data quality, create reports, and present data to speciality committees.
Closing Date: Please be advised that this job advert will close as soon as sufficient applications have been received.
Secondment will be considered for internal candidates - If you are successful after interview, you must obtain approval from your current line manager to accept the offer.
Main duties of the job
The post-holder will work closely an in collaboration with clinical, operational, and administrative colleagues within the Medicine group to support the delivery of key performance indicators and provide high quality service and administrative support including information, analysis and report writing.
They will also act as a central point of contact for Quality and Governance within the Medicine group, resolving queries and ensuring reported KPI's are met. To identify issues and root causes in collaboration with the specialities to develop new standard practices.
Key aspects:
To ensure an effective internal governance framework and communication system within the group To ensure standards for clinical data and quality metrics within the group are met. To provide support for specialities and governance leads to drive the quality agenda and ensure improvement in performance across all of the Trust's quality metrics.
About us
University Hospitals Coventry and Warwickshire NHS Trust, rated as good by the Care Quality Commission, is one of the largest teaching Trusts in the UK.
We are extremely proud of our employees across our hospital sites, with high quality patient care at the heart of everything we do.
Boasting some of the most modern facilities in Western Europe, the Trust is renowned for being at the forefront of research and innovation as part of its blossoming reputation as a worldwide leader in healthcare.
We are proud to be recognised as a Pathway to Excellence designated organisation - please click the link for further details about this prestigious award. Pathway To Excellence - University Hospitals Coventry & Warwickshire (uhcw.nhs.uk)
By joining our exciting journey, you will form part of a passionate, talented team and will be able to access a wide range of learning and development opportunities. There has never been a better time to join our team.
The Trust is committed to building an organisation that makes full use of the talents, skills, experience, and different perspectives available in our diverse society. We want everyone to feel they are respected, valued, can achieve their potential and receive the most appropriate and relevant care. We will create an environment where the equality and human rights principles of fairness, respect, equality, dignity and autonomy are promoted and are part of the organisation's core values.
Job description Job responsibilities
To support with effective functioning of Quality Improvement and Patient Safety (QIPS) meetings and ensuring the appropriate Trust templates for agenda, minutes and action plans are used.
Providing administrative support for meetings as and when appropriate. Facilitating meetings including preparing documentation, collecting data, coordinating and attending meetings. Adhering to Trust wide standard operating procedures and policies developed for processes as well as devising, documenting and managing new policies and processes. Managing and prioritising work in line with agreed schedules and in accordance with the Sub-Groups professional standards. Keeping a well-managed and organised system in place for all administrative tasks. This can include meeting minutes, meeting agendas, action logs, action trackers and reports. For further details of the role please see the attached job description.
Person Specification
Qualifications Essential
oDegree or equivalent level of experience working within a quality role or similar department oHospital IT Systems - EPR- Insite
Desirable
oQuality related training such as: - Risk management training - Datix Training - Clinical Audit training Lean Training (or passport sessions.
Experience Essential
oExperience of working in a busy administrative environment oNHS experience oAdvanced decision making and resolving complex work related issues oMeeting management and minute taking oReport creating
Desirable
oPresenting reports to teams/ committees oReviewed and revised a process to drive improvement
Knowledge Essential
oExcellent knowledge of Microsoft Office packages i.e. Outlook, Word, Excel, Teams oExcellent understanding of general office working procedures oAwareness of current quality matrix within the Trust and NHS
Desirable
oKnowledge and understanding of current Trust and NHS Governance framework
Skills Essential
oSound decision making skills oAble to present information and data to senior peer groups oExcellent level of verbal and written communication oAble to use judgement and initiative to provide information and support oAble to analyse problems and initiate appropriate solutions effectively oPositive and flexible approach to work. oAble to produce complex reports, formulate policies and transcribe and compose minutes oAble to recognise and resolve complex issues, referring where appropriate oAble to demonstrate an innovative and forward thinking approach oUnderstands limits of own responsibilities
Commitment to Trust Values and Behaviours Essential
oMust be able to demonstrate behaviours consistent with the Trust's values. (As detailed in UHCW's Values in Action document below) oApplicants applying for job roles with managerial responsibility will be required to demonstrate evidence of promoting equal opportunities through work experience
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name University Hospitals Coventry and Warwickshire NHS Trust
Address University Hospitals Coventry and Warwickshire
Clifford Bridge Road
Coventry
CV2 2DX
United Kingdom
Employer's website https://www.jobsatuhcw.co.uk (Opens in a new tab)