About this role
Job summary Package Description: You will feel valued as an Administrator within the HCRG Care Group, receiving access to exclusive rewards and benefits including: £24,853 and access to our HCRG Care Group pension. MyWellness a health and lifestyle platform covering mental health awareness and support, healthy recipes & activity challenges and access to our free well-being service available 24/7/365 online and by telephone including counsellors, post trauma incident support, legal, debt and practical life management helpline, guided self-help, telephonic career coaching and monthly well-being newsletters. My Reward Hub - our staff benefits scheme which grants you access to premier offers and discount off products including flights, holidays, gyms and media, along with regular competitions and giveaways. We are pleased to offer access to Stream - which lets you track your pay throughout the month and stream your earned wages into your bank account if you need them. No more high-interest loans or overdraft fees - s
Main duties of the job As an Administrator, you will join a team focused on delivering impeccable customer service to our staff and service users, providing continuous improvement through technology and innovation. The role involves providing secretarial, clinical administrative, and organisational support across various office and service activities, ensuring smooth office operations. The ideal candidate should be proactive, enthusiastic, and have experience as an administrator within a customer care, healthcare, or social care setting. Required skills include excellent organisational, communication, and interpersonal abilities, along with a positive proactive approach. The role demands a high level of performance, the ability to prioritise workload, and involves daily manual handling of clinical stock. A full UK driving licence and access to a car are necessary for travel across the Business Unit to meet Service needs in Dartford, Gravesend, Sittingbourne, and Sheppey.
About us HCRG Care Group is committed to delivering high-quality care and ensuring that their employees feel valued and supported. The organisation provides employees with access to exclusive rewards and benefits such as pension schemes, health and lifestyle platforms, and a well-being service accessible online 24/7. Employees can also enjoy discounts on various products and services, including flights, holidays, gyms, and media, through the My Reward Hub. HCRG Care Group fosters an innovative and forward-thinking culture, encouraging staff to contribute ideas, apply for national funding for local initiatives, and recognise and reward colleagues through local and national awards. The organisation promotes continuous professional development, offering a variety of courses and e-learning opportunities to enhance skills and career growth. With a focus on the highest clinical and quality standards, 100% of services within the organisation are rated overall good or outstanding by the Care Quality Commission.
Job description Job responsibilities Package Description:
You will feel valued as an Administrator within the HCRG Care Group, receiving access to exclusive rewards and benefits including:
£24,853 and access to our HCRG Care Group pension. MyWellness a health and lifestyle platform covering mental health awareness and support, healthy recipes & activity challenges and access to our free well-being service available 24/7/365 online and by telephone including counsellors, post trauma incident support, legal, debt and practical life management helpline, guided self-help, telephonic career coaching and monthly well-being newsletters. My Reward Hub- our staff benefits scheme which grants you access to premier offers and discount off products including flights, holidays, gyms and media, along with regular competitions and giveaways. We are pleased to offer access toStream- which lets you track your pay throughout the month and stream your earned wages into your bank account if you need them. No more high-interest loans or overdraft fees - simply get paid as you go. 25 days holidayplus Bank Holidays. Access to arange of courses and e-learningto develop further skills, bespoke career pathways and opportunities continuing your professional development. Innovative forward-thinking culturewith the opportunity to put forward your ideas to contribute to the way we work.You will be encouraged to apply for national funding to drive your initiatives locally to benefit our patients and service users. Rewarding and supportive teams, you will be recognised and have opportunities to recognise others by nominating for local and national awards annually and taking part in our new virtual Ask our Executives event, where you can submit questions to the board and hear updates regularly on company strategy and objectives. Working in an environment focused on the highest clinical and quality standards with100%of services within our organisation being rated overall good or outstanding by theCare Quality Commission.Job Introduction
As an Administrator you will join a team who are focused on delivering impeccable customer service to our staff and service users, providing continuous improvement through the use of technology and innovation to really make our service users and staff feel the difference.
Hours: 08:00 - 16:00 Monday - Friday
Base: Kent Science Park, Sittingbourne
Main Responsibilities
The position will be part of a wider business support function and has a key role in providing secretarial, clinical administrative and organisational support across the full range of office and service activities, including the smooth running of the office and secretarial/administrative support to a range of frontline clinical colleagues (please see attached Job Description).
The Ideal Candidate
We are looking for a proactive, enthusiastic and committed individual to join our Administration Team.
The postholder will require:
experience as an administrator within a customer care, healthcareor social care setting. excellent organisational skills with a positive proactive approach to support colleagues across the Business Unit and the stakeholders that use our services. excellent written and verbalcommunication and interpersonal skills. The role will involve the transmission of fairly complex, sensitive and clinical information.A significant degree of diplomacy, tact, confidentiality and discretion will need to be displayed at all times. ability to maintain a high level of performance and able to prioritise workload to meet agreed deadlines. role will involve daily manual handling of clinical stock. to have a full UK driving licence and access to a car. to be prepared to travel across the Business Unit to meet the needs of the Service (Dartford, Gravesend, Sittingbourne and Sheppey). to be efficient and a highly motivated individual who will work flexibly within the team and across the Business Unit. excellent knowledge of Microsoft Office packages i.e. Outlook, Word, Excel. ability to record accurate minutes/notes and present to a high standard. to be office based within a Community Hospital/equivalent setting Monday to Friday.
Person Specification
Qualifications Essential
The postholder will require experience as an administrator within a customer care, healthcare or social care setting. They need excellent organisational skills, a positive proactive approach, excellent written and verbal communication and interpersonal skills, the ability to maintain a high level of performance, and knowledge of Microsoft Office packages. They must be prepared to travel and have a full UK driving licence and access to a car.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name HCRG Care Group
Address HCRG Care Group
Sittingbourne
ME12 3LT
United Kingdom
Employer's website https://www.hcrgcaregroup.com/ (Opens in a new tab)