About this role
What you’ll be doing: - Supporting Tachyum customers and potential customers to easily use and adopt our emulation systems - Providing feedback to our engineering team about customers’ requests and improvements - Communication with engineering and business team - Learn a variety of technologies, which we use (emulation platforms, virtualization, deployment automation) - Create/localize technical materials - Produce technical documentation - Hands-on training for customers What we are looking for: - Familiarity with applications running on Linux server environments – installation, monitoring - Experience in system administration of Linux is big advantage - Experience in deployment automation and provisioning - Scripting (Bash and Python) development experience - Analytical skills in the areas of incident management and problem-solving - Experience with IT monitoring concepts and customization for local requirements Basic qualifications: - Bachelors or Masters in computer engineering or electrical engineering - 3 or more years of experience it IT technical position - Good communication skills, customer oriented - Work well in a team environment, be proactive - Self-motivated, curious with desire to continually learn and grow in support function